Insurance Agency Receptionist — Client Services

State Farm; Olney (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mitch Mammoser - State Farm Agent is seeking a Receptionist to join the team and provide exceptional customer service in a fast-paced insurance environment. You will greet clients, manage scheduling, and assist with inquiries while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and capable of multitasking while supporting a collaborative office culture focused on service excellence.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversation

Computer skills

Job description

Mitch Mammoser - State Farm Agent is seeking a Receptionist to join the team and provide exceptional customer service in a fast-paced insurance environment. You will greet clients, manage scheduling, and assist with inquiries while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and capable of multitasking while supporting a collaborative office culture focused on service excellence.