Insurance Team Receptionist & Client Care Specialist

Miles Newnam - State Farm Agent; Georgetown (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Miles Newnam - State Farm Agent is seeking a Receptionist - Team Member to join a growing local office. The role emphasizes strong customer service, organization, and a willingness to engage in sales conversations to help clients with insurance options.

The ideal candidate will be highly organized, customer oriented, and capable of supporting a small team while handling routine administrative tasks and client communications.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging customers in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing them appropriately.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Interpersonal skills

Tools

CRM systems

Microsoft Office

Job description

Miles Newnam - State Farm Agent is seeking a Receptionist - Team Member to join a growing local office. The role emphasizes strong customer service, organization, and a willingness to engage in sales conversations to help clients with insurance options.

The ideal candidate will be highly organized, customer oriented, and capable of supporting a small team while handling routine administrative tasks and client communications.