Insurance Office Receptionist & Customer Care Advocate

Mitch Mula - State Farm Agent; Gonzales (LA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Vision insurance

Dental insurance

Résumé du poste

Mitch Mula - State Farm Agent is seeking a friendly Receptionist to join our team in Gonzales, LA. You will be the first point of contact for customers, delivering warm service and efficient support.

You will manage appointments, answer inquiries, maintain customer records, and assist with sales conversations by identifying insurance options. Ideal candidates are organized, detail-oriented, and comfortable working in a collaborative environment with opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilités

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Connaissances

Communication

Organizational skills

Multitasking

Sales conversations

Customer service

Outils

Microsoft Office

CRM systems

Description du poste

Mitch Mula - State Farm Agent is seeking a friendly Receptionist to join our team in Gonzales, LA. You will be the first point of contact for customers, delivering warm service and efficient support.

You will manage appointments, answer inquiries, maintain customer records, and assist with sales conversations by identifying insurance options. Ideal candidates are organized, detail-oriented, and comfortable working in a collaborative environment with opportunities for advancement.