Insurance Agency Front Desk & Customer Care

Kevin Nuss - State Farm Agent; Fremont (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Nuss - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, managing scheduling, handling inquiries, and maintaining accurate records to support a smooth office workflow.

The ideal candidate is organized, customer-focused, and eager to learn in a collaborative insurance environment, contributing to a welcoming office culture and opportunities for growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Kevin Nuss - State Farm Agent is seeking a Receptionist to join our team. The role focuses on greeting customers, managing scheduling, handling inquiries, and maintaining accurate records to support a smooth office workflow.

The ideal candidate is organized, customer-focused, and eager to learn in a collaborative insurance environment, contributing to a welcoming office culture and opportunities for growth.