Client Care Receptionist - Flexible Schedule & Growth

Kevin Mitchell - State Farm Agent; Watertown (WI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Mitchell - State Farm Agent is seeking a Receptionist to join a tight-knit team and support daily operations. You will greet customers, handle inquiries, schedule appointments, and maintain customer records while identifying opportunities to discuss insurance options.

Ideal candidates bring experience in reception or customer service, strong communication, and comfort with sales conversations. Proficiency with Microsoft Office and CRM systems is expected in a friendly, service-oriented

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Kevin Mitchell - State Farm Agent is seeking a Receptionist to join a tight-knit team and support daily operations. You will greet customers, handle inquiries, schedule appointments, and maintain customer records while identifying opportunities to discuss insurance options.

Ideal candidates bring experience in reception or customer service, strong communication, and comfort with sales conversations. Proficiency with Microsoft Office and CRM systems is expected in a friendly, service-oriented