Customer Experience & Insurance Office Coordinator

Kevin Wingenbach - State Farm Agent; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kevin Wingenbach - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Missouri office in St. Louis. The role focuses on delivering outstanding front-desk service and supporting daily operations.

You will greet customers, manage appointments, maintain records, and assist in conversations about insurance options while assisting the team with administrative tasks to ensure smooth office functioning.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Kevin Wingenbach - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Missouri office in St. Louis. The role focuses on delivering outstanding front-desk service and supporting daily operations.

You will greet customers, manage appointments, maintain records, and assist in conversations about insurance options while assisting the team with administrative tasks to ensure smooth office functioning.