Insurance Admin & Support Specialist — Hybrid Growth Path

Careerscape; United States; Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Paid holidays

Hybrid/remote-friendly schedule

Home office stipend

Paid training

Job summary

Careerscape is recruiting on behalf of our client, a well-established insurance office in Charlotte, for an Administrative Support Specialist to join their growing team. This opportunity is ideal for an organized, detail-oriented professional who wants to build a career in insurance while providing essential support that keeps the office running smoothly.

Day to day, you will juggle correspondence, scheduling, data entry, and client-facing communication, often shifting between tasks as

Qualifications

• Excellent verbal and written communication skills.
• Organized, detail-oriented with strong multitasking ability.
• Proficient in Microsoft Office including Word, Excel, and Outlook.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Willingness to obtain a state insurance license within the first year is a plus.

Responsibilities

• Greet and assist clients by phone, email, and in person
• Maintain and update policyholder records in the agency management system
• Schedule appointments and manage calendars for agents and staff
• Prepare, organize, and file insurance documents and correspondence
• Process incoming payments and generate receipts
• Assist with policy renewals, endorsements, and cancellations
• Order and maintain office supplies and equipment
• Draft routine emails, letters, and internal memos
• Support onboarding of new clients by collecting required documentation
• Coordinate with underwriters and carriers on routine requests

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Multitasking

Customer service

Professional demeanor

Fast-paced environment

Tools

Microsoft Office

Job description

Careerscape is recruiting on behalf of our client, a well-established insurance office in Charlotte, for an Administrative Support Specialist to join their growing team. This opportunity is ideal for an organized, detail-oriented professional who wants to build a career in insurance while providing essential support that keeps the office running smoothly.

Day to day, you will juggle correspondence, scheduling, data entry, and client-facing communication, often shifting between tasks as