Administrative Assistant

Careerscape; United States; Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Paid holidays

Hybrid/remote-friendly schedule

Home office stipend

Paid training

Job summary

Careerscape is recruiting on behalf of our client, a well-established insurance office in Charlotte, for an Administrative Support Specialist to join their growing team. This opportunity is ideal for an organized, detail-oriented professional who wants to build a career in insurance while providing essential support that keeps the office running smoothly.

Day to day, you will juggle correspondence, scheduling, data entry, and client-facing communication, often shifting between tasks as

Qualifications

• Excellent verbal and written communication skills.
• Organized, detail-oriented with strong multitasking ability.
• Proficient in Microsoft Office including Word, Excel, and Outlook.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Willingness to obtain a state insurance license within the first year is a plus.

Responsibilities

• Greet and assist clients by phone, email, and in person
• Maintain and update policyholder records in the agency management system
• Schedule appointments and manage calendars for agents and staff
• Prepare, organize, and file insurance documents and correspondence
• Process incoming payments and generate receipts
• Assist with policy renewals, endorsements, and cancellations
• Order and maintain office supplies and equipment
• Draft routine emails, letters, and internal memos
• Support onboarding of new clients by collecting required documentation
• Coordinate with underwriters and carriers on routine requests

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Multitasking

Customer service

Professional demeanor

Fast-paced environment

Tools

Microsoft Office

Job description

Careerscape is recruiting on behalf of our client, a well-established insurance office based in Charlotte, for an Administrative Support Specialist to join their growing team. This is a great opportunity for an organized, detail-oriented professional to build a career in the insurance industry while providing essential support that keeps the office running smoothly.

Day to day, you will juggle correspondence, scheduling, data entry, and client-facing communication, often shifting between tasks as priorities change. People who thrive in this role enjoy structure and process, take pride in accuracy, and genuinely like helping others get quick, friendly answers to their questions. It is an ideal fit for someone early in their career who wants steady mentorship and a clear path to grow within the insurance field.

COMPENSATION

The salary range for this role is $50,000 - $60,000 per year, based on experience and qualifications.

Additional compensation and benefits details will be shared during the hiring process.

Responsibilities

• Greet and assist clients by phone, email, and in person
• Maintain and update policyholder records in the agency management system
• Schedule appointments and manage calendars for agents and staff
• Prepare, organize, and file insurance documents and correspondence
• Process incoming payments and generate receipts
• Assist with policy renewals, endorsements, and cancellations
• Order and maintain office supplies and equipment
• Draft routine emails, letters, and internal memos
• Support onboarding of new clients by collecting required documentation
• Coordinate with underwriters and carriers on routine requests

Requirements

• Prior office, administrative, or customer service experience is a plus
• Strong verbal and written communication skills
• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Comfortable learning new software and agency management systems
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Professional demeanor and strong customer service orientation
• Willingness to obtain a state insurance license within the first year is a plus
• Medical, dental, and vision insurance
• 401k retirement plan with employer match
• Paid time off and paid holidays
• Hybrid and remote-friendly work schedule
• Home office stipend for remote equipment
• Paid training and mentorship program
• Opportunities for career growth within the insurance industry
• Employee assistance program
• Life and disability insurance options
• Casual and supportive team culture

EQUAL OPPORTUNITY STATEMENT

Careerscape and its hiring partners are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law.