Insurance Admin & Claims Support Specialist
Collabera
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Job summary
Collabera in Cedar Rapids, IA, is seeking a customer care specialist to handle calls regarding the Prepaid Maintenance plan and assist dealers and customers. You will perform miscellaneous processing as needed and ensure accurate information is relayed.
The role includes processing Prepaid Maintenance claims, routing issues to appropriate teams, and maintaining courteous communication with customers to uphold service quality.
Qualifications
- Handle calls regarding the Prepaid Maintenance plan.
- Process Prepaid Maintenance claims.
- Handle other Dealer and Customer calls as needed.
Responsibilities
- Any other miscellaneous processing as needed
- Handle calls regarding the Prepaid Maintenance plan
- Process Prepaid Maintenance claims
- Handle other Dealer and Customer calls as needed
Job description
Collabera in Cedar Rapids, IA, is seeking a customer care specialist to handle calls regarding the Prepaid Maintenance plan and assist dealers and customers. You will perform miscellaneous processing as needed and ensure accurate information is relayed.
The role includes processing Prepaid Maintenance claims, routing issues to appropriate teams, and maintaining courteous communication with customers to uphold service quality.
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