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Collabera in Cedar Rapids, IA, is seeking a customer care specialist to handle calls regarding the Prepaid Maintenance plan and assist dealers and customers. You will perform miscellaneous processing as needed and ensure accurate information is relayed.
The role includes processing Prepaid Maintenance claims, routing issues to appropriate teams, and maintaining courteous communication with customers to uphold service quality.
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All your information will be kept confidential according to EEO guidelines.
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