Insurance Account Representative - State Farm Agent Team Member

James Matassa - State Farm Agent; Thibodaux (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Salary + Commissions

Paid Time Off

401K Matching

Job summary

James Matassa - State Farm Agent in Thibodaux, LA seeks an Insurance Account Representative to build relationships and identify customer needs, protecting what matters most for individuals and families. The role emphasizes proactive sales conversations, licensing compliance, and delivering exceptional customer service.

The position requires Louisiana Property and Casualty and Life & Health licenses (or ability to obtain within 60 days), sales experience, strong communication, and team

Qualifications

• Louisiana Property and Casualty license (must currently have)
• Louisiana Life and Health license (must currently have or be able to obtain within 60 days of hire)
• Experience in insurance sales (or telemarketing/ other relative sales experience)
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Communication

People-oriented

Self-motivated

Detail oriented

Problem solving

Customer service

Windows

Tools

Windows

Job description

Position Overview

We are seeking a motivated and customer-focused professional to join our team as an Insurance Account Representative. This position is centered on building relationships, identifying customer needs, and helping individuals and families protect what matters most though State Farm Insurance. Successful candidates are self-motivated, enjoy working in a fast-paced environment, are comfortable initiating sales conversations, and are committed to delivering exceptional customer service. An active insurance license and/or ability to obtain any other required licenses is expected.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Louisiana Property and Casualty license (must currently have)
• Louisiana Life and Health license (must currently have or be able to obtain within 60 days of hire)
• Experience in insurance sales (or telemarketing/ other relative sales experience)
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer

As an Agent Team Member, you will receive...

• Salary + Commissions
• Paid Time Off
• 401K Matching

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job Type: Full-time

Weekly day range: Monday to Friday

Work setting

• In-person
• Office

Ability to Commute

• While this position is primarily located in Thibodaux, LA, occasional help may be needed in our Lockport, LA location with advanced notice.