Insurance Account Associate — Customer Care & Claims

Cater Minnis - State Farm Agent; Chicago (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cater Minnis - State Farm Agent in Chicago is seeking an Account Associate to support daily operations and grow the office through strong customer relations.

You will help customers with policy changes, process insurance claims, and coordinate with underwriters to ensure timely policy issuance. Bilingual Spanish preferred but not required; the role offers a flexible schedule, health benefits, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Bilingual Spanish

Job description

Cater Minnis - State Farm Agent in Chicago is seeking an Account Associate to support daily operations and grow the office through strong customer relations.

You will help customers with policy changes, process insurance claims, and coordinate with underwriters to ensure timely policy issuance. Bilingual Spanish preferred but not required; the role offers a flexible schedule, health benefits, and opportunities for advancement.