Insurance Account Associate — Client Care & Claims

Annie Kinsley - State Farm Agent; Aurora (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Annie Kinsley - State Farm Agent is seeking an Account Associate to enhance customer relations and support daily operations. This role involves managing customer accounts and assisting with policy inquiries, ensuring customers' needs are met effectively.

The ideal candidate is organized, communicative, and preferably bilingual in Spanish. The position offers benefits such as a competitive salary, health insurance, and opportunities for advancement in a supportive environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual (Spanish)

Job description

Annie Kinsley - State Farm Agent is seeking an Account Associate to enhance customer relations and support daily operations. This role involves managing customer accounts and assisting with policy inquiries, ensuring customers' needs are met effectively.

The ideal candidate is organized, communicative, and preferably bilingual in Spanish. The position offers benefits such as a competitive salary, health insurance, and opportunities for advancement in a supportive environment.