Bilingual Customer Service Advocate | Flexible Schedule

Cater Minnis - State Farm Agent; Chicago (IL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cater Minnis - State Farm Agent in Chicago is seeking a friendly and detail-oriented Customer Service Representative to deliver exceptional experiences to clients seeking insurance solutions. You will greet customers, answer inquiries, and coordinate with the agent team to resolve requests.

The role emphasizes strong communication, reliability, and the ability to manage multiple tasks, with bilingual Spanish being a plus.

Qualifications

• Dedicated to delivering excellent customer service.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Bilingual Spanish is preferred but not required.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Bilingual Spanish

Interpersonal skills

Job description

Cater Minnis - State Farm Agent in Chicago is seeking a friendly and detail-oriented Customer Service Representative to deliver exceptional experiences to clients seeking insurance solutions. You will greet customers, answer inquiries, and coordinate with the agent team to resolve requests.

The role emphasizes strong communication, reliability, and the ability to manage multiple tasks, with bilingual Spanish being a plus.