Insurance & Customer Care Advocate (Flexible Schedule)

Cater Minnis - State Farm Agent; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunity

Paid time off

Training & development

Job summary

Cater Minnis - State Farm Agent in Chicago, IL is seeking confident, customer-focused individuals who enjoy helping others and have a smile in their voice. You will communicate with customers to understand their needs and share available product information across lines.

This role offers a flexible schedule, licensing reimbursement, a Simple IRA, training and development, and opportunities for advancement within a supportive team. Bilingual Spanish is preferred but not required.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Ability to work in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or obtain state insurance licenses.
• Bilingual Spanish preferred.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations: documentation, scheduling, follow-up.
• Participate in community marketing efforts to boost awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced adaptability

Customer service experience

Bilingual Spanish (preferred)

Job description

Cater Minnis - State Farm Agent in Chicago, IL is seeking confident, customer-focused individuals who enjoy helping others and have a smile in their voice. You will communicate with customers to understand their needs and share available product information across lines.

This role offers a flexible schedule, licensing reimbursement, a Simple IRA, training and development, and opportunities for advancement within a supportive team. Bilingual Spanish is preferred but not required.