Insurance Account Specialist — Client Care & Claims

Rod Villamor - State Farm Agent; Milpitas (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Rod Villamor - State Farm Agent is seeking an Account Associate to enhance business operations and customer success. In this role, you will manage customer accounts, assist with inquiries, process claims, and liaise between customers and agency departments.

The ideal candidate possesses strong organizational and communication skills, with a preference for bilingual candidates. Join our team to contribute to customer satisfaction and agency growth while enjoying flexible schedules and competitive salary.

Qualifications

• Must have strong organizational skills and attention to detail.
• Excellent customer service and communication skills required.
• Bilingual in Spanish is preferred.
• Current licensing is preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Customer service skills

Communication skills

Bilingual Spanish

Job description

Rod Villamor - State Farm Agent is seeking an Account Associate to enhance business operations and customer success. In this role, you will manage customer accounts, assist with inquiries, process claims, and liaise between customers and agency departments.

The ideal candidate possesses strong organizational and communication skills, with a preference for bilingual candidates. Join our team to contribute to customer satisfaction and agency growth while enjoying flexible schedules and competitive salary.