Instrument Repair Technician I — Diagnostics, Repair & Support

AMETEK; Pittsburgh (Allegheny County); On-site; USD 61,992,000 - 103,320,000; Full time

Job summary

AMETEK Process Instruments is seeking an Instrument Repair Technician I to join our team at the Pittsburgh, PA facility. You will repair, diagnose, and support analytical instruments, communicating with customers and maintaining CRM records.

The role requires electronics troubleshooting expertise, strong communication, and willingness to travel for local and occasional international field service visits. Associates degree in electronics is preferred; 3–5 years of related experience is expected.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Perform in-house repair of analyzers at the Pittsburgh, PA facility (~80% workload).
• Generate quotations and RMAs by phone with customers.
• Receive, troubleshoot, diagnose, and repair instruments.
• Record service activities in the CRM system.
• Provide customer training and support as needed.
• Arrange travel for local and international field service visits.
• Provide telephone support for quotations, repair estimates, and remote troubleshooting.
• Process spare parts orders and build service test fixtures.

Skills

Electronics troubleshooting

Customer support

Communication skills

Technical documentation

CRM experience

Education

High School diploma

Associate’s Degree in Electronics

Tools

Oscilloscope

Digital Volt Meter (DVM)

Calibration equipment

Soldering equipment

Test rigs

Repair tools

Job description

AMETEK Process Instruments is seeking an Instrument Repair Technician I to join our team at the Pittsburgh, PA facility. You will repair, diagnose, and support analytical instruments, communicating with customers and maintaining CRM records.

The role requires electronics troubleshooting expertise, strong communication, and willingness to travel for local and occasional international field service visits. Associates degree in electronics is preferred; 3–5 years of related experience is expected.