Instrument Repair Technician

AMETEK Inc.; Pittsburgh (Allegheny County); Híbrido; USD 45.000 - 75.000; Jornada completa

Descripción de la vacante

AMETEK Process Instruments in Pittsburgh, PA is seeking an Instrument Repair Technician I to join our team, focusing on in-house repair, diagnostics, and support of analytical instruments. The role emphasizes electronics troubleshooting, strong communication with customers, and the ability to travel for occasional field service.

If you have 3-5 years of related experience and a high school diploma (electronic focus preferred), you will contribute to reliable instrumentation and customer

Formación

• Minimum: High School diploma or equivalent.
• Preferred: Associate’s Degree in Electronics or related training.
• 3-5 years of related experience.
• Ability to troubleshoot analog, digital, and microprocessor-based electronics.
• Experience with CRM systems.

Responsabilidades

• Perform in-house repair of analyzers at the Pittsburgh facility.
• Communicate with customers by phone for quotations and RMAs.
• Receive, troubleshoot, diagnose, and repair instruments.
• Record service activities in CRM.
• Ensure customer satisfaction and department profitability.
• Provide customer training and support.
• Arrange travel for local and occasional international field service.
• Provide telephone remote troubleshooting support.
• Process spare parts orders and build test fixtures.
• Perform other duties as required.

Conocimientos

Electronics troubleshooting

In-house repair

Customer support

CRM software

Strong communication

Educación

High School diploma or equivalent

Associate’s Degree in Electronics

Herramientas

Digital Volt Meter

Soldering equipment

Test rigs

Descripción del empleo

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AMETEK Process Instruments is seeking a motivated Instrument Repair Technician I to join our team. This role is primarily responsible for in-house repair, diagnostics, and support of our analytical instruments within our Pittsburgh, PA facility. The ideal candidate will have experience with electronics troubleshooting, strong communication skills, and the ability to provide exceptional customer support.

Primary Responsibilities

• Perform in-house repair of analyzers at the Pittsburgh, PA facility (approx. 80% of workload).
• Communicate with customers by phone to generate quotations and Return to Manufacturer Authorizations (RMA).
• Receive, troubleshoot, diagnose, and repair instruments.
• Record all service activities in the Customer Relationship Management (CRM) system.
• Ensure complete customer satisfaction and support department profitability.
• Provide customer training and support as needed.
• Make travel arrangements for local and occasional international field service visits.
• Provide telephone support for:
• Remote troubleshooting assistance
• Process spare parts orders and build service test fixtures as required.
• Perform additional duties as required by business needs or senior service management.

Job Requirements

• Minimum: High School diploma or equivalent.
• Preferred: Associate’s Degree in Electronics, equivalent military training, or relevant work experience with strong electronic systems knowledge.
• 3-5 years of related experience.
• Understanding of basic chemistry is a strong plus.
• Proven ability to troubleshoot analog, digital, and microprocessor-based electronics.
• Familiarity with essential test equipment, including:
• Test rigs
• Digital Volt Meter (DVM)
• Soldering equipment
• Ability to lift and handle materials up to 75 pounds.
• Must be able to travel via air, land, or sea on commercial carriers.
• Rare requirement to climb to heights up to 250 feet using proper safety harnesses and conditions.

Must register with AMETEK’s partnering health and safety organizations to support customer site access requirements.

At AMETEK Process Instruments, we design and build innovative analyzers that help customers achieve higher levels of productivity, quality, and process insight. Our commitment to overcoming limitations in current process monitoring and control technologies has led to the development of some of the most reliable and accurate analytical instruments in the world.

Compensation

Employee Type: Hourly

Currency: USD

Salary Minimum: 45,000

Salary Maximum: 75,000

Incentive: No

Disclaimer:Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK isacomponent of the S&P 500. Visithttps://www.ametek.com/careers for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 [phone].