Field Service Engineer, Process Instruments - 80% Travel

AMETEK Inc.; Houston (TX); Hybrid; USD 85,000 - 115,000; Full time

Job summary

AMETEK Process Instruments is seeking a Field Service Engineer to support Process Instruments products through field repairs, customer support, and training. The role covers on-site installation, troubleshooting, and maintaining systems to meet specifications, with opportunities for paid preventive maintenance and calibration.

The position requires an AS in electronics or equivalent, 3–5 years of analyzer experience in Oil & Gas, and willingness to travel up to 80% domestically and

Qualifications

• AS degree in electronics or equivalent military training or prior electronics experience.
• Bachelor's Degree preferred.
• 3–5 years’ experience with analyzers in the Oil and Gas industry and refinery.

Responsibilities

• On-site installation, service support, telephone support, hardware and software configuration, troubleshooting, and maintenance support for Process Instruments products.
• Ensure repaired systems meet operating specifications, documenting service performed.
• Deliver online and onsite training at the end user’s facility to help them familiarize themselves with, operate, and maintain the analyzer in accordance with the agreed customer contract terms.
• Collaborate with the Area Sales Manager to develop strategies to maximize market penetration of the company’s products in the region.
• Create opportunities to grow service revenue through preventive maintenance or annual calibration or upsell opportunities.
• Isolate the analyzer fault to board level for electronics, sample systems and repair.
• Propose design enhancements and improvements.
• Read and interpret schematics and electrical diagrams through to the component level.
• Document work performed in a service report in Salesforce.
• Complete billing or warranty documentation as needed.

Skills

Self-starter

Ownership mindset

Client service

Teaching technical content

Cross-level communication

Travel readiness

Education

AS electronics

Bachelor's degree preferred

Tools

Salesforce

Job description

AMETEK Process Instruments is seeking a Field Service Engineer to support Process Instruments products through field repairs, customer support, and training. The role covers on-site installation, troubleshooting, and maintaining systems to meet specifications, with opportunities for paid preventive maintenance and calibration.

The position requires an AS in electronics or equivalent, 3–5 years of analyzer experience in Oil & Gas, and willingness to travel up to 80% domestically and