Instrument Repair Technician: Diagnostics, Support & Travel

AMETEK Inc.; Pittsburgh (Allegheny County); Hybrid; USD 45,000 - 75,000; Full time

Job summary

AMETEK Process Instruments in Pittsburgh, PA is seeking an Instrument Repair Technician I to join our team, focusing on in-house repair, diagnostics, and support of analytical instruments. The role emphasizes electronics troubleshooting, strong communication with customers, and the ability to travel for occasional field service.

If you have 3-5 years of related experience and a high school diploma (electronic focus preferred), you will contribute to reliable instrumentation and customer

Qualifications

• Minimum: High School diploma or equivalent.
• Preferred: Associate’s Degree in Electronics or related training.
• 3-5 years of related experience.
• Ability to troubleshoot analog, digital, and microprocessor-based electronics.
• Experience with CRM systems.

Responsibilities

• Perform in-house repair of analyzers at the Pittsburgh facility.
• Communicate with customers by phone for quotations and RMAs.
• Receive, troubleshoot, diagnose, and repair instruments.
• Record service activities in CRM.
• Ensure customer satisfaction and department profitability.
• Provide customer training and support.
• Arrange travel for local and occasional international field service.
• Provide telephone remote troubleshooting support.
• Process spare parts orders and build test fixtures.
• Perform other duties as required.

Skills

Electronics troubleshooting

In-house repair

Customer support

CRM software

Strong communication

Education

High School diploma or equivalent

Associate’s Degree in Electronics

Tools

Digital Volt Meter

Soldering equipment

Test rigs

Job description

AMETEK Process Instruments in Pittsburgh, PA is seeking an Instrument Repair Technician I to join our team, focusing on in-house repair, diagnostics, and support of analytical instruments. The role emphasizes electronics troubleshooting, strong communication with customers, and the ability to travel for occasional field service.

If you have 3-5 years of related experience and a high school diploma (electronic focus preferred), you will contribute to reliable instrumentation and customer