Instructional Media & Front Desk Coordinator

University of Georgia; Athens (GA); Presencial; USD 41.000 - 42.000; Jornada completa

Descripción de la vacante

The University of Georgia’s Center for Teaching and Learning is seeking an Instructional Media Administrative Assistant to join the CTL South Instructional Plaza team in Athens. You will manage front desk activities, assist with equipment checkout and delivery, and support recording studios and related workflows.

You will help with inventory, reports, and coordination of media services, while ensuring professional customer service and accurate record-keeping across multiple systems.

Formación

• Background maintaining an inventory of supplies or equipment in a non-profit, higher education, or similar setting.
• Background as a media or library assistant, and/or in retail sales, cashiering, or similar role.
• Expertise in the use and maintenance of instructional media equipment.
• Trustworthy, reliable, and responsible in the use and maintenance of university property and assets.

Responsabilidades

• Provide administrative support for the CTL South Instructional Plaza front desk, and serve as administrative backup for the North Instructional Plaza front desk as needed to ensure smooth operations for the Center. Greets center clients and guests, answers telephones, takes messages, and enters client requests on appropriate forms per established guidelines and procedures. Perform sales transactions in accordance with established procedures.
• Ensure daily work orders are scheduled, packaged, and/or returned correctly and shelved. Ensure that reservations and requests are scheduled accurately and in a timely, efficient, and professional manner. Maintain a working knowledge of media and equipment checkout items in order to better serve clients. Ensure that daily deliveries/pickups are packaged correctly and placed in their appropriate locations.
• Provide administrative support for the One Button and Light Board Studios and help clients troubleshoot minor recording problems. Assist with setup of the video and audio editing studio when needed. Schedule walk‑in requests on studio calendars.
• Assist coordinator with inventory by ensuring all transactions are entered into reservation system software, Medianet, and checked in when returned. Report to supervisor of missing and/or damaged media or equipment in an efficient and timely manner. Complete a quarterly count of all blank media supplies and checkout equipment.
• Assist coordinator with duplication/transfer requests by maintaining a working knowledge of the operations of the duplication system. Provide accurate duplication and labeling of media requests. Consult with leadership staff in the event that pricing, special requests and copyright issues arise.
• Provide administrative and operational support for the Center's educational development activities and related initiatives. Responsibilities may include preparing and accurately transcribing educational and programmatic materials; supporting the management of the Center's integrated library system, including patron records, cataloging and processing materials, and circulation workflows; and providing other administrative assistance to educational development personnel as needed.
• Other duties as assigned.

Descripción del empleo

The University of Georgia’s Center for Teaching and Learning is seeking an Instructional Media Administrative Assistant to join the CTL South Instructional Plaza team in Athens. You will manage front desk activities, assist with equipment checkout and delivery, and support recording studios and related workflows.

You will help with inventory, reports, and coordination of media services, while ensuring professional customer service and accurate record-keeping across multiple systems.