Instructional Media Administrative Assistant

University of Georgia; Athens (GA); On-site; USD 41,000 - 42,000; Full time

Job summary

The University of Georgia’s Center for Teaching and Learning is seeking an Instructional Media Administrative Assistant to join the CTL South Instructional Plaza team in Athens. You will manage front desk activities, assist with equipment checkout and delivery, and support recording studios and related workflows.

You will help with inventory, reports, and coordination of media services, while ensuring professional customer service and accurate record-keeping across multiple systems.

Qualifications

• Background maintaining an inventory of supplies or equipment in a non-profit, higher education, or similar setting.
• Background as a media or library assistant, and/or in retail sales, cashiering, or similar role.
• Expertise in the use and maintenance of instructional media equipment.
• Trustworthy, reliable, and responsible in the use and maintenance of university property and assets.

Responsibilities

• Provide administrative support for the CTL South Instructional Plaza front desk, and serve as administrative backup for the North Instructional Plaza front desk as needed to ensure smooth operations for the Center. Greets center clients and guests, answers telephones, takes messages, and enters client requests on appropriate forms per established guidelines and procedures. Perform sales transactions in accordance with established procedures.
• Ensure daily work orders are scheduled, packaged, and/or returned correctly and shelved. Ensure that reservations and requests are scheduled accurately and in a timely, efficient, and professional manner. Maintain a working knowledge of media and equipment checkout items in order to better serve clients. Ensure that daily deliveries/pickups are packaged correctly and placed in their appropriate locations.
• Provide administrative support for the One Button and Light Board Studios and help clients troubleshoot minor recording problems. Assist with setup of the video and audio editing studio when needed. Schedule walk‑in requests on studio calendars.
• Assist coordinator with inventory by ensuring all transactions are entered into reservation system software, Medianet, and checked in when returned. Report to supervisor of missing and/or damaged media or equipment in an efficient and timely manner. Complete a quarterly count of all blank media supplies and checkout equipment.
• Assist coordinator with duplication/transfer requests by maintaining a working knowledge of the operations of the duplication system. Provide accurate duplication and labeling of media requests. Consult with leadership staff in the event that pricing, special requests and copyright issues arise.
• Provide administrative and operational support for the Center's educational development activities and related initiatives. Responsibilities may include preparing and accurately transcribing educational and programmatic materials; supporting the management of the Center's integrated library system, including patron records, cataloging and processing materials, and circulation workflows; and providing other administrative assistance to educational development personnel as needed.
• Other duties as assigned.

Job description

Instructional Media Administrative Assistant

University of Georgia – VPI-Teaching & Learning Center

Position Summary:

The Center for Teaching and Learning seeks an administrative associate for our Instructional Media sub unit, located at the South Instructional Plaza office. This position provides administrative support for the South Instructional Plaza front desk, assists with checkout and delivery of instructional media equipment, provides support for CTL's recording and editing studios, duplication requests, assists coordinator with inventory, maintains appropriate records and prepares various reports.

Key Skills and Competencies

• Background maintaining an inventory of supplies or equipment in a non-profit, higher education, or similar setting
• Background as a media or library assistant, and/or in retail sales, cashiering, or similar role
• Expertise in the use and maintenance of instructional media equipment
• Trustworthy, reliable, and responsible in the use and maintenance of university property and assets

Duties & Responsibilities

• Provide administrative support for the CTL South Instructional Plaza front desk, and serve as administrative backup for the North Instructional Plaza front desk as needed to ensure smooth operations for the Center. Greets center clients and guests, answers telephones, takes messages, and enters client requests on appropriate forms per established guidelines and procedures. Perform sales transactions in accordance with established procedures. (30% of time)
• Ensure daily work orders are scheduled, packaged, and/or returned correctly and shelved. Ensure that reservations and requests are scheduled accurately and in a timely, efficient, and professional manner. Maintain a working knowledge of media and equipment checkout items in order to better serve clients. Ensure that daily deliveries/pickups are packaged correctly and placed in their appropriate locations. (20% of time)
• Provide administrative support for the One Button and Light Board Studios and help clients troubleshoot minor recording problems. Assist with setup of the video and audio editing studio when needed. Schedule walk‑in requests on studio calendars. (15% of time)
• Assist coordinator with inventory by ensuring all transactions are entered into reservation system software, Medianet, and checked in when returned. Report to supervisor of missing and/or damaged media or equipment in an efficient and timely manner. Complete a quarterly count of all blank media supplies and checkout equipment. (10% of time)
• Assist coordinator with duplication/transfer requests by maintaining a working knowledge of the operations of the duplication system. Provide accurate duplication and labeling of media requests. Consult with leadership staff in the event that pricing, special requests and copyright issues arise. (10% of time)
• Provide administrative and operational support for the Center's educational development activities and related initiatives. Responsibilities may include preparing and accurately transcribing educational and programmatic materials; supporting the management of the Center's integrated library system, including patron records, cataloging and processing materials, and circulation workflows; and providing other administrative assistance to educational development personnel as needed. (10% of time)
• Other duties as assigned. (5% of time)

Physical Demands

Sitting for long periods; lifting up to 25 pounds. Driving to perform job related duties.

Additional Employment Details

Driving Responsibility: Yes

Position of Trust: Yes

Financial Resources Handling: Yes

P-Card Requirement: No

Direct Interaction with Children/Treatment: No

Security Access: No

Credit and P-Card Policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including a criminal background check, confirmation of credentials and employment history, and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high‑risk responsibilities, if applicable.

EEO Policy Statement

University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning and the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Benefits & Compensation

Advertised Salary: $41,000 - $42,000 + commesurate with education and experience

Benefits Eligibility: Benefits Eligible

Retirement Plan: TRS

Classification Title: Receptionist I

Employment & Working Hours

Employment Type: Employee

Full/Part Time: Full Time

Work Schedule: Monday - Friday, 40 hours a week

Work Location: Athens Area