Instructional Designer, Sales Enablement (SaaS)

Seon; Austin (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

SEON is seeking an Instructional Designer to shape how our teams learn, adopt, and succeed, with a focus on revenue teams. You will enable sales readiness, onboarding, ramp time, product knowledge, and ongoing performance across SEON's sales organization.

You will partner with sales leaders and SMEs to build scalable learning experiences, measure effectiveness, and iterate based on impact in a fast-growing SaaS environment.

Qualifications

• Experience applying ADDIE or similar instructional design frameworks.
• Hands-on experience building courses in Articulate Rise.
• Background in sales enablement, onboarding, and ramp programs.
• Background in customer education and helping users adopt a product.
• Strong understanding of adult learning theory and best practices.
• Experience conducting learning needs assessments and translating findings.
• Strong project management, organizational and communication skills.
• Excellent collaboration with SMEs and cross-functional teams.
• SaaS/tech Learning & Development or Sales Enablement experience preferred.

Responsibilities

• Design, develop, and maintain learning solutions grounded in needs analyses and measurable objectives.
• Select instructional strategies and build eLearning courses, job aids, videos, and assessments.
• Design and deliver training for sales readiness, onboarding, and product/process knowledge.
• Conduct needs assessments with sales leaders and SMEs to identify gaps.
• Apply adult learning theory to drive retention and behavior change.
• Support customer education with customer-facing content.
• Gather content from stakeholders and validate accuracy for current messaging.
• Evaluate program effectiveness using feedback and business metrics.
• Maintain and update content as products and processes evolve.
• Manage multiple learning projects from concept to deployment.

Skills

ADDIE experience

Articulate Rise

Sales enablement

Customer education

Adult learning theory

Learning needs assessments

Project management

Collaboration with SMEs

SaaS/tech L&D experience

Tools

Articulate Rise

LMS

Job description

SEON is seeking an Instructional Designer to shape how our teams learn, adopt, and succeed, with a focus on revenue teams. You will enable sales readiness, onboarding, ramp time, product knowledge, and ongoing performance across SEON's sales organization.

You will partner with sales leaders and SMEs to build scalable learning experiences, measure effectiveness, and iterate based on impact in a fast-growing SaaS environment.