Instructional Designer & Documentation Lead

Guidehouse; Tysons (VA); On-site; USD 65,000 - 108,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave

Paid Holidays

Job summary

Guidehouse is seeking a Training and Documentation Specialist to develop and maintain training materials, user guides, and SOPs. You will collaborate with SMEs, create client-focused training content, and support onboarding and ongoing learning initiatives.

The role requires strong writing and organizational skills, plus experience in training or technical communication. A federal/public trust eligibility is preferred, with comprehensive benefits and opportunities for professional development.

Qualifications

• Must have 2 years of training, technical writing, documentation development, instructional design, or related role.
• Strong written and verbal communication skills with ability to explain complex information clearly.
• Excellent organizational skills and attention to detail.

Responsibilities

• Develop, organize, and maintain training materials, user guides, SOPs, job aids, and other documentation.
• Collaborate with SMEs and stakeholders to gather information and ensure content is accurate and current.
• Create and deliver training content for clients, including presentations and workshops.
• Review, edit, and update existing documentation for usability and alignment with policies and systems.
• Support onboarding and ongoing training by providing resources and answering questions.
• Maintain documentation libraries and training records with version control.
• Assist with process improvement to streamline documentation and training effectiveness.

Skills

Communication

Organizational skills

Independent work

MS Office (Word, PowerPoint, Excel)

Education

Associate’s degree

Tools

WalkMe

Content management systems

Documentation platforms

Job description

Guidehouse is seeking a Training and Documentation Specialist to develop and maintain training materials, user guides, and SOPs. You will collaborate with SMEs, create client-focused training content, and support onboarding and ongoing learning initiatives.

The role requires strong writing and organizational skills, plus experience in training or technical communication. A federal/public trust eligibility is preferred, with comprehensive benefits and opportunities for professional development.