Documentation & Training Solutions Consultant

Guidehouse; Arlington (VA); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision

Paid Holidays

Bonus potential

Parental Leave

401(k)

Tuition Reimbursement

Learning opportunities

Employee referral program

Mobility stipend

Job summary

Guidehouse is seeking a versatile writer and information developer to translate complex policy and technical content into clear, user-friendly materials. You will craft SOPs, job aids, training docs, and implementation guides for client programs.

The role emphasizes strong writing, organizational skills, and the ability to synthesize data from multiple sources into cohesive deliverables, with opportunities to support workshops and stakeholder meetings.

Qualifications

• Demonstrated ability to write clearly and concisely for a variety of audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Skills

Clear written comms

MS Office proficiency

Attention to detail

Synthesize information

Presentation drafting

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Guidehouse is seeking a versatile writer and information developer to translate complex policy and technical content into clear, user-friendly materials. You will craft SOPs, job aids, training docs, and implementation guides for client programs.

The role emphasizes strong writing, organizational skills, and the ability to synthesize data from multiple sources into cohesive deliverables, with opportunities to support workshops and stakeholder meetings.