Process & Training Documentation Consultant

Guidehouse Inc.; Arlington (VA); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical Insurance

Sick Time & Holidays

Mobility Stipend

Tuition Reimbursement

Learning Opportunities

Employee Referral Program

Job summary

Guidehouse is seeking a professional to support documentation, analysis of business processes, and development of SOPs and training materials within management consulting. You will translate complex regulatory information into clear guidance, support stakeholder interviews, and help with onboarding resources and knowledge repositories.

Qualifications include a bachelor's degree and 1-3 years of consulting or technical writing experience, with strong MS Office skills and independent collaboration

Qualifications

• Bachelor's degree from an accredited college or university.
• 1-3 years of experience in consulting, communications, technical writing, business analysis, or a related field.
• Demonstrated ability to write clearly and concisely for a variety of audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.
• Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel.
• Ability to work independently while collaborating effectively within project teams.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Skills

Technical writing

Presentation skills

MS Office

Requirements gathering

Education

Bachelor's degree

Tools

Microsoft Word

PowerPoint

Excel

Job description

Guidehouse is seeking a professional to support documentation, analysis of business processes, and development of SOPs and training materials within management consulting. You will translate complex regulatory information into clear guidance, support stakeholder interviews, and help with onboarding resources and knowledge repositories.

Qualifications include a bachelor's degree and 1-3 years of consulting or technical writing experience, with strong MS Office skills and independent collaboration