Instructional Designer

Creative Cove Inc.; Framingham (MA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Creative Cove Inc. is seeking a Learning Experience Designer to craft compliance-focused learning solutions across eLearning, microlearning, video, and performance support.

You will drive annual training reviews, partner with Compliance, Legal, HR, IT, and SMEs to translate complex policies into engaging learning experiences. The role emphasizes localization, quality assurance, and scalable enterprise programs, with hybrid onsite/remote work to support a distributed workforce.

Qualifications

• 5+ years of experience inLearning Experience Design or Instructional Design.
• Experience with eLearning, microlearning, video-based learning.
• Experience supporting translation and localization of learning content.
• Strong project management and stakeholder management skills.

Responsibilities

• Design and develop learning solutions across modalities: eLearning, microlearning, video, communications, and performance support resources.
• Own annual review, refresh, development, and deployment of enterprise compliance training programs.
• Develop microlearning series and campaigns that reinforce compliance concepts through realistic scenarios.
• Partner with stakeholders and SMEs to identify learning needs and translate policies into engaging content.
• Create and manage learning deliverables: storyboards, scripts, assessments, multimedia assets, and final products.
• Produce and edit instructional videos, graphics, animations, and multimedia content.
• Manage multiple projects: intake, scheduling, stakeholder reviews, approvals, revisions, deployment activities.
• Design with localization in mind and coordinate with translation vendors for multilingual delivery.
• Collaborate with LMS/tech teams to publish, test, troubleshoot, deploy, and enhance learner experience.
• Maintain organized project documentation and content libraries for updates and refreshes.

Skills

Project management

Communication

Stakeholder management

Tools

Articulate Storyline 360

Rise 360

Review 360

Adobe Premiere Pro

Adobe Illustrator

After Effects

PowerPoint

SharePoint

Job description

Our Metrowest retail client is looking for a Learning Experience Designer/Instructional Designer with 5+ years' experience for an immediate long term contract; this role requires 2 days onsite and remote the other three days. In this role, you will design, develop, localize, and maintain learning solutions supporting Compliance Office initiatives, including annual compliance training programs, microlearning campaigns, policy awareness efforts, and enterprise learning communications. Additionally, you'll partner with Compliance, Legal, HR, IT, and other business stakeholders to create engaging, accessible, and scalable learning experiences that support employee understanding of company policies, ethical decision-making, and compliance requirements.

Key Responsibilities

• Design and develop learning solutions across multiple modalities, including eLearning, microlearning, video, communications, and performance support resources.
• Own the annual review, refresh, development, and deployment of enterprise compliance training programs.
• Develop and expand a microlearning series and other learning campaigns that reinforce compliance concepts through realistic workplace scenarios.
• Partner with stakeholders and subject matter experts (SMEs) to identify learning needs, define objectives, and translate complex policies, procedures, and business requirements into engaging learning experiences.
• Create and manage learning deliverables, including storyboards, scripts, assessments, multimedia assets, review materials, and final training products.
• Produce and edit instructional videos, graphics, animations, and other multimedia content to support learning and awareness initiatives.
• Manage multiple projects simultaneously, including intake, scheduling, stakeholder reviews, approvals, revisions, and deployment activities.
• Design learning solutions with localization in mind and coordinate with translation vendors and internal stakeholders to support multilingual delivery, quality assurance, and ongoing maintenance of translated content.
• Partner with LMS and technical teams to support content publishing, testing, troubleshooting, deployment, and learner experience across platforms.
• Maintain organized project documentation, source files, templates, translated assets, and content libraries to support efficient updates, annual refreshes, and continuity across learning programs.

Preferred Qualifications

• Experience developing eLearning, microlearning, video-based learning, and multimedia learning assets.
• Experience supporting translation and localization of learning content.
• Strong project management, communication, and stakeholder management skills.
• Experience supporting compliance, ethics, legal, risk, or policy-related training initiatives.
• Ability to independently manage multiple projects in a fast-paced environment.

Preferred Software Experience

Preferred Software Experience

• Articulate Storyline 360, Rise 360, and Review 360
• Adobe Premiere Pro, Adobe Illustrator, After Effects
• Microsoft PowerPoint, Word, Excel, Teams, and SharePoint
• Familiarity with Learning Management Systems (LMS) and SCORM publishing standards