Instant Ticket Inventory & Sales Support Specialist

Brightstar Lottery; Lansing (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Tuition reimbursement

Paid time off

Wellness programs

Identity theft protection

Job summary

Brightstar Lottery, located in Lansing, MI, is seeking a sales support professional to manage ticket inventories, assist the sales team, and process retailer orders. The role emphasizes analysis of retailer sales histories and collaboration with field staff to optimize inventory levels.

The ideal candidate will have a High School diploma and at least two years in sales support or customer service, with strong Excel/Office skills and excellent communication abilities.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of experience in sales support, telesales, customer service, or related field.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage inventory of instant tickets by analyzing individual retailer sales histories as well as monitoring overall instant ticket field inventories to maximize the products’ sale potential.
• Assist sales and field staff to customize retailer instant ticket inventories by analyzing weekly sales reports and other department production reports.
• Review and processes incoming ticket orders from sales representatives.
• Monitor and track order levels to resolve retailer issues where sales and company costs might be affected.
• May also be involved in administrative related activities.
• Answer inbound retailer phone calls

Skills

Sales support

Telesales

Customer service

Communication skills

Analytical skills

Multi-tasking

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Brightstar Lottery, located in Lansing, MI, is seeking a sales support professional to manage ticket inventories, assist the sales team, and process retailer orders. The role emphasizes analysis of retailer sales histories and collaboration with field staff to optimize inventory levels.

The ideal candidate will have a High School diploma and at least two years in sales support or customer service, with strong Excel/Office skills and excellent communication abilities.