Computer Operator I

Brightstar Lottery; Lansing (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits day 1

Holiday & vacation policy

401(k) with match

Life and disability insurance

Tuition reimbursement

Gym membership reimbursement

Parental leave

Job summary

Brightstar Lottery in Lansing, MI is seeking a Computer Operator to keep our enterprise systems running around the clock and to support development, systems integration, and lottery operations teams. You will monitor systems in a 24/7 environment, execute daily checklists, generate reports, identify issues, assist in recovery efforts, and work with cross-functional teams to maintain seamless service.

The role requires either an associate or bachelor’s degree in IT or a related field or

Qualifications

• Associate or Bachelor’s degree in IT, CS, IS, or related field.
• OR equivalent experience with at least 2 years in a related technical role.
• Strong attention to detail and problem-solving skills.
• Ability to work effectively in a fast-paced, shift-based environment.

Responsibilities

• Monitor Brightstar’s enterprise systems in a 24/7 operational environment.
• Support product development, systems integration, and lottery operations teams.
• Execute daily operational checklists and ensure tasks are completed accurately.
• Generate and review reports to ensure accuracy and clarity before distribution.
• Identify and escape system issues quickly and effectively.
• Assist in system recovery efforts to restore normal operations.
• Partner with cross-functional teams to maintain seamless service delivery.

Skills

Attention to detail

Problem solving

Shift-based work

Education

Associate/Bachelor in IT/CS/IS

Job description

Location: Lansing, MI, US, 48911

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.Global Leader in Lottery Solutions | Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs.

YOUR ROLE IN THE BRIGHTSTAR UNIVERSE

As a Computer Operator, you’ll play a key role in keeping our systems running smoothly around the clock. You’ll collaborate with technical teams and support critical operations that ensure reliability and performance.

In This Role, You Will

• Monitor Brightstar’s enterprise systems in a 24/7 operational environment
• Support product development, systems integration, and lottery operations teams
• Execute daily operational checklists and ensure tasks are completed accurately
• Generate and review reports to ensure accuracy and clarity before distribution
• Identify and escape system issues quickly and effectively
• Assist in system recovery efforts to restore normal operations
• Partner with cross-functional teams to maintain seamless service delivery

Your Brightstar Benefits

We believe great work deserves great rewards. Here’s a glimpse of the benefits that help our team shine (all benefits mentioned are subject to policy and eligibility requirements):

• Medical benefits on day one of being a Brightstar employee
• 12 paid holidays plus two floating holidays per year
• Three weeks of paid vacation per year, prorated in the first year
• 401(k) with employer match and 100% vested on day one
• Company-paid parental leave, life insurance, short-term disability, and long-term disability
• Gym membership reimbursement, free identity theft protection, and tuition reimbursement

YOUR STAR QUALITIES

We’re looking for someone detail-oriented, proactive, and eager to grow in a technical operations environment.

Required

• Associate or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
• OR equivalent experience with at least 2 years in a related technical role
• Strong attention to detail and problem-solving skills
• Ability to work effectively in a fast-paced, shift-based environment

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this role is $19.00. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is one part of our Total Rewards program. Non-exempt roles are eligible for irregular discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

Nearest Major Market: Lansing