Retail Sales Representative I

Brightstar Lottery; West Virginia; On-site; USD 40,000 - 103,000; Full time

Job summary

Brightstar Lottery is seeking a Territory Sales Specialist to visit retailers, train staff, and drive product sales in Boone, Lincoln, and parts of Kanawha counties in WV. You will analyze sales data, manage ticket inventory, and coordinate in-store events to grow revenue.

Requirements include a Bachelor’s degree or equivalent and strong customer service, communication, and organizational skills. Travel is required; a valid driver’s license and ability to lift 25lbs are necessary.

Qualifications

• Bachelor’s degree or equivalent required.
• Customer service, marketing and/or sales experience preferred.
• Strong decision making and organization skills expected.

Responsibilities

• Execute retailer visits in assigned territory on a set schedule.
• Facilitate on-site training with retailer staff and managers.
• Generate and present sales data to grow product sales.
• Manage instant ticket equipment and related systems at retailers.
• Monitor inventory and advise on planogram compliance and returns.
• Coordinate in-store events and promotional activities to boost sales.
• Serve as liaison between company, customer officials and retailers.
• Educate retailers on marketing and sales best practices.

Skills

Sound decision making

Organizational skills

Customer service

Independence

Time management

Verbal communication

Written communication

Microsoft Office

Travel readiness

Valid driver license

Education

Bachelor’s degree or equivalent

Job description

Location

WV Statewide, WV, US

Requisition ID: 19570

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfil player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Responsibilities

Territory is: Boone, Lincoln, and part of Kanawha counties.

• Executing retailer visits in assigned territory on an assigned call schedule.


• Facilitate On-site training with retailer owners, clerks, and managers, as well as other staff as needed product, program, and implementation rollouts.


• Generates, interprets, and presents sales data through company issued sales aid to grow product sales.


• Responsible for instant ticket equipment management and assist with gaming system equipment.


• Track and maintains adequate physical inventory levels of the instant ticket product at assigned retailers to influence telemarketing recommendations.


• Assist with the execution of in-store events from start to finish, including assisting with planning, scheduling, and executing promotional activities to increase sales.


• Serves as a liaison between company, customer officials, and retailers.


• Educates retailers on best practices and other marketing and sales techniques to maximize revenue.


• Responsible for evaluating and managing in store product inventory, display, as well as point of sale materials.


• Recommend optimal inventory mix at retail locations through planogram compliance, instant ticket ordering, and returns.


• Monitor and track inventory by following all lottery procedures such as picking up, dropping off, transferring, closing, and returning tickets.


• Tracks and maintains adequate inventory levels of the instant ticket product at assigned retailers.

Qualifications

Education and Experience

• Bachelor’s degree or equivalent


• Customer service, marketing and/or sales experience preferred.

Required Skills

• Sound decision making and organizational skills


• Strong ability to work independently and with flexibility


• Exceptional customer service skills


• Ability to build positive customer relationships


• Strong time management skills


• Excellent verbal, written and presentation skills


• Demonstrated proficiency with Microsoft Office suite products


• Ability to travel to events outside of assigned territory as needed


• Valid Drivers License with a clean driving record


• Ability to lift over 25lbs.

Preferred Skills

• 2-4 years marketing and/or retail sales experience


• Knowledge of Lottery products and services


• Familiarity with hardware, software, and/or back-office tools

Success Profile

• Leading Complexity


• Leading People


• Leading the Business


• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $39,848 - $103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.