Installation Projects Lead – Home Improvement

Sears; Sharon Hill (Delaware County); On-site; USD 55,000 - 75,000; Full time

Job summary

Sears Home Improvement Products is seeking a Project Coordinator to manage the installation process for assigned products within the district. The role includes scheduling, quality control, customer service, materials management, and oversight of independent contractors to ensure Sears’ standards are met.

The coordinator serves as the primary liaison between the customer and Sears, handling installation, contract, and service issues, with authority to settle customer concerns and maintain

Qualifications

• Two (2) to Five (5) years on-the-job experience in the construction business (management experience preferred).
• As required by state contractor licensing law, it may be required as a condition of employment for an incumbent in this role to hold a specific license related to the nature of installation / construction work performed by this business and the knowledge awareness required in this role.

Responsibilities

• Supervising all jobs in progress from start to finish.
• Recruiting and training sub-contractors.
• Controlling the communications with the customer on job and service issues.
• Support the installation process through effective materials management.
• Managing customer service related issues and expenses for all products lines assigned.
• Supervises (or shares supervision) of warehouse staff (employees and/or temporary workers) and the Installation Assistant.
• Support the installation process by identifying, communicating and resolving contract issues with sales staff.
• Maintain QED standards in district location.
• Ensure proper permits and licenses for all jobs have been obtained and are continually maintained.

Education

State contractor licensing requirement

Job description

Sears Home Improvement Products is seeking a Project Coordinator to manage the installation process for assigned products within the district. The role includes scheduling, quality control, customer service, materials management, and oversight of independent contractors to ensure Sears’ standards are met.

The coordinator serves as the primary liaison between the customer and Sears, handling installation, contract, and service issues, with authority to settle customer concerns and maintain