Installation Project Manager – Subcontractor Coordination

Sears; Charlotte (NC); On-site; USD 58,000 - 72,000; Full time

Job summary

Sears Home Improvement Products is seeking a Project Coordinator to manage installation processes for assigned products within the district. The role includes scheduling, quality control, customer service, materials handling and managing independent contractors to meet Sears’ standards.

The position acts as the primary liaison between customers and the company on installation, contract, and service issues, with authority to recruit and contract subcontractors and ensure compliance with permits

Qualifications

• Two to Five years on-the-job experience in the construction business (management experience preferred).
• As required by state contractor licensing law, it may be required as a condition of employment for an incumbent in this role to hold a specific license related to the nature of installation / construction work performed by this business and the knowledge awareness required in this role.

Responsibilities

• Supervising all jobs in progress from start to finish.
• Recruiting and training sub-contractors.
• Controlling the communications with the customer on job and service issues.
• Support the installation process through effective materials management.
• Managing customer service related issues and expenses for all products lines assigned.
• Supervises (or shares supervision) of warehouse staff (employees and/or temporary workers) and the Installation Assistant.
• Support the installation process by identifying, communicating and resolving contract issues with sales staff.
• Maintain QED standards in district location.
• Ensure proper permits and licenses for all jobs have been obtained and are continually maintained.

Skills

Subcontractor management

Customer service

Project coordination

Education

2–5 years construction experience

Job description

Sears Home Improvement Products is seeking a Project Coordinator to manage installation processes for assigned products within the district. The role includes scheduling, quality control, customer service, materials handling and managing independent contractors to meet Sears’ standards.

The position acts as the primary liaison between customers and the company on installation, contract, and service issues, with authority to recruit and contract subcontractors and ensure compliance with permits