Installation Operations Leader – Growth & Impact

Empire Today LLC; Minneapolis (MN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Wellness program

Professional development

Incentive program

Lots of perks

Job summary

Empire Today LLC is hiring an Installation Manager to lead a team and own market installation activities. You will direct in-home and B2B flooring installations, ensuring products, materials, and independent contractors are allocated efficiently for each project and that customers are prepared for installation.

The role emphasizes contractor partnerships, scheduling, profitability, and driving key operational metrics.

Qualifications

• Associates degree required; Bachelor’s preferred or equivalent experience.
• Strong computer systems skills including Microsoft Office.
• Bilingual English/Spanish preferred.
• Excellent verbal, interpersonal and written communication skills.
• Experience in leading teams and managing contractor relationships.

Responsibilities

• Lead recruiting and partnerships with contractors to staff projects.
• Foster relationships with installation contractors for feedback and coaching.
• Oversee audit of each installation to ensure scope matches sales.
• Direct daily loading of project opportunities and manage workflows.
• Review capacity and allocate orders by priority to installers.
• Conduct regular meetings with cross-functional teams.
• Resolve contractor concerns and manage change orders with customers.
• Maintain and improve installation operations and SOPs.

Skills

Microsoft Office/Systems

Bilingual English/Spanish

Leadership

Negotiation

Project management

Education

Associates degree

Bachelor’s degree preferred

Tools

Order management software

Microsoft applications

Job description

Empire Today LLC is hiring an Installation Manager to lead a team and own market installation activities. You will direct in-home and B2B flooring installations, ensuring products, materials, and independent contractors are allocated efficiently for each project and that customers are prepared for installation.

The role emphasizes contractor partnerships, scheduling, profitability, and driving key operational metrics.