Installation & Customer Experience Coordinator

Home Depot; Boca Raton (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Home Depot in Boca Raton, FL is seeking an Installation Coordinator to support customers and Installation Field teams, directing job flow and monitoring statuses across interior and exterior product lines, coordinating pre-install inspections, and ensuring timely movement of jobs.

The role emphasizes strong communication, organization, and the ability to manage multiple tasks while facilitating efficient service delivery and accurate paperwork in a fast-paced environment.

Qualifications

• Must be eighteen years of age or older.
• Legally permitted to work in the United States.
• High school diploma or GED.

Responsibilities

• Customer experience management across the install life cycle with regular updates to the customer.
• Coordinate with internal and external partners for inquiries and escalations.
• Facilitate intake and management of open jobs, schedule inspections, manage paperwork, and coordinate service providers.

Skills

Customer service

Communication

Organization

Microsoft Office

Multitasking

Education

High school diploma / GED

Tools

Microsoft Office

Job description

Home Depot in Boca Raton, FL is seeking an Installation Coordinator to support customers and Installation Field teams, directing job flow and monitoring statuses across interior and exterior product lines, coordinating pre-install inspections, and ensuring timely movement of jobs.

The role emphasizes strong communication, organization, and the ability to manage multiple tasks while facilitating efficient service delivery and accurate paperwork in a fast-paced environment.