Installation and Service Technician

Daisy Orlando; Holliston (MA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Employee discounts

Opportunity for advancement

Job summary

Daisy Boston Metro West is hiring an Installation / Service Technician for the Holliston, MA, branch. You will install, troubleshoot, and service audio, visual, control, and security equipment in residential and commercial spaces.

Our technicians engage with clients, represent the Daisy brand, and build trusted relationships, while delivering high-quality service and support. Join a fast-growing team and advance with comprehensive training.

Qualifications

• High school diploma or equivalent is required.
• 2-3 years of AV/Networking/Technology Integration experience expected.
• Control4 certification preferred.
• Lutron Homeworks/RA3 experience preferred.
• Excellent communication with clients and colleagues.
• Motivated to learn new technologies and processes.
• Demonstrates leadership and team motivation abilities.
• Must pass drug screen and background check.
• Valid MA driver's license and reliable vehicle required.
• Ability to lift up to 50 pounds and use power tools safely.
• Comfortable sitting, standing, and kneeling for extended periods.

Responsibilities

• Read blueprints, diagrams, floor plans, specs, and manuals.
• Provide end-user training and troubleshoot; escalate as needed.
• Collaborate on installation standards and problem solving.
• Travel to multiple job sites; safely use tools and maintain gear.
• Interact with clients, builders, and other pros regularly.
• Daily updates with project manager on progress.

Skills

High school diploma

AV/Networking exp

Control4 certification

Lutron RA3/Homeworks

Strong communication

Willing to learn

Leadership skills

Drug screen/background check

Massachusetts driver’s license

Lift 50 lbs

Power tools

Sit/stand/kneel

Education

High school diploma or equivalent

Tools

Control4

Lutron RA3/Homeworks

Job description

About Daisy

At Daisy, we're pioneering the future of smart spaces - making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we're growing fast and are seeking a

Benefits

• Competitive salary
• Paid time off
• Training & development
• Employee discounts
• Opportunity for advancement

About Daisy

At Daisy, we're pioneering the future of smart spaces - making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we're growing fast and are seeking a

Installation / Service Technician

for our Holliston, MA, branch.

Why You'll Love This Role

We are seeking a Installation / Service Technician for our Holliston, MA, branch to Install, solve and troubleshoot audio, visual, control, and security equipment in residential and commercial locations. Our Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

What You'll Be Doing

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support, including end-user training, troubleshooting, and follow-through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings.
• Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle
• In addition to clients, interact with builders and other industry professionals.
• Communicate every day with the project manager about the progress of the project.

What You Bring To The Team

• High school diploma or equivalent
• 2-3 years of AV/Networking /Technology Integration Experience
• Control4 Certification preferred
• Lutron Homeworks, and RA3 Expereience preferred
• Strong communications skills with a passion for providing exceptional client services and communication on an ongoing basis
• Motivated to learn new technologies and processes
• Exhibits strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and background check
• Possess a valid Massachusetts driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Strong experience with power tools
• Capable of sitting, standing, and kneeling for extended periods

What We Offer

• We offer Generous PTO, and fair compensation based on experience and skill level.

Our Mission

Mission: Enhance the human experience through smart spaces

Vision

Become the most beloved brand in technology services

Our Core Values Guide Everything We Do

• Delight: Deliver magical client experiences
• Accountability: Own your work with transparency and integrity
• Innovation: Embrace creativity to solve challenges
• Service: Put clients, teammates, and partners first
• You: Celebrate diverse backgrounds and perspectives

Our Culture

Want to join a driven, highly collaborative team that's proud of the work it does? At Daisy Boston Metro West, we believe great results come from great teamwork, and that your life outside of work matters just as much. We offer real work/life balance, not just a line in a job posting.

If you're a detail-focused professional who loves numbers, technology, and teamwork, Daisy wants you! Help us build the future of smart living and apply today!

Additional Information

We maintain a smoke-, drug, and alcohol-free workplace on-site and when representing Daisy. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Compensation: $22.00 - $30.00 per hour

Join the Team that's Simplifying Smart Technology

Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we're looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we're always welcoming new Technicians!

The Daisy Difference for Technicians

We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.