Inspection Managed Account Leader

APi Group; North Little Rock (AR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive insurance coverage

401(k) plan with matching

Paid time off (PTO)

Tuition reimbursement

Annual discretionary bonuses

Job summary

APi Group is looking for an Inspection Managed Account (IMA) Leader in North Little Rock, Arkansas. This role involves supporting the growth of inspection services through customer engagement and sales strategies.

The ideal candidate will bring sales experience and a strong ability to nurture lasting relationships. You will be expected to present effective proposals, manage a sales pipeline, and collaborate closely with corporate teams to align on sales priorities.

Qualifications

• Sales experience with a proven track record of success.
• Affinity for nurturing relationships.
• Strong oral and written communication skills.

Responsibilities

• Support AFPG’s growth goal for inspection services.
• Establish contacts with potential buyers of inspection services.
• Prepare and present effective proposals to customers.

Skills

Sales experience

Strong oral and written communication skills

Business development experience

Proficiency in Microsoft Office Suite

Tenacity

Tools

CRM system

Job description

Inspection Managed Account (IMA) Leader

American Fire Protection Group (AFPG) is a leader in safety and specialty services with a global presence. We are seeking a qualified applicant for an open IMA Leader position in our Little Rock office.

Who is a good fit for this role?

• Thrives on variety during workdays
• Motivated by sales goals
• Communicates effectively
• Values trust and honesty
• Knows how to navigate organizational structure to reach decision‑makers

Benefits We Offer

• Comprehensive insurance coverage – health, dental, vision and more
• 401(k) plan with matching
• Employee stock purchase plan
• Profit sharing plan
• Sales commission plan
• Flex spending (FSA) and HSA
• Wellness program
• Employee assistance program
• Individual development plan (IDP) – define your career goals and create a plan that makes the goals attainable
• Growth opportunities through company‑sponsored leadership development courses and trainings
• Paid time off (PTO)
• Paid holidays
• Parental leave, paid pregnancy medical leave
• Tuition reimbursement
• Annual discretionary bonuses
• Employer‑paid life insurance

Job Responsibilities

• Support AFPG’s annual growth goal of our inspection/service business.
• Establish contact with potential qualified buyers of inspection services by scheduling sales calls, following up on leads quickly, and executing outlined marketing strategies.
• Determine customer needs by conducting site surveys and reviewing findings with appropriate personnel.
• Prepare and present effective proposals that offer solutions to customer life‑safety needs.
• Contribute to the pricing approach of inspection and service accounts.
• Develop and maintain an active proposal pipeline to support the sales plan.
• Provide exceptional customer experiences.
• Maintain positive relationships with office and field teammates through consistent communication about customers.
• Work closely with Corporate Inspection Sales Leader to align support with priorities.
• Support other AFPG and APi Group teams in initiatives related to the territory.
• Lead customer presentations, lunch‑and‑learns, and other relationship‑building activities.
• Continuously develop understanding of AFPG pricing strategies, worksheets, and contract terms.
• Consistently evaluate if you’re "getting the right work with the right customers."
• Learn and follow the AFPG Operating Code 100% of the time.

Job Qualifications

• Sales experience with a proven track record of success.
• Affinity for seeking out, building, and maintaining caring and enduring relationships.
• Possess a CAN‑DO attitude.
• Strong oral and written communication skills.
• Willing to present information and respond to questions from managers, customers, authorities having jurisdiction (AHJs), and the general public.
• Business development and/or marketing experience is a plus.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with a CRM system is a plus.
• Possess a valid driver’s license in accordance with company policy.

What makes someone successful in this role?

• Being a tenacious go‑getter who loves the challenge of seeking out new business.
• Developing a sound strategy for researching and prospecting new customers.
• Resiliency – not being fearful of or discouraged by the word "no".

What can you expect to accomplish in your first year on the job?

• Build a pipeline and capture renewal customers.
• Form strong relationships with AFPG teammates.
• Expand life‑safety industry knowledge.

Your success will be measured by your achievement of these objectives

• Meet or exceed individual new sales, proposal, and customer‑connection goals.
• Be a relentless pursuer of knowledge about emerging technologies in the life‑safety industry, including updated policies and regulations in your market.
• Have a minimum of one face‑to‑face visit with at least one target account each week.
• Show commitment to speaking with customers with aged receivables approaching 120 days.
• Actively participate in at least one local trade organization.
• Take an existing or potential customer to at least one relationship‑building activity per month and identify ROI from these engagements.
• Be a regular participant in learning and development opportunities available through AFPG and APi Group.
• Track all customer connections, proposals, and wins in an AFPG‑supported customer relationship management (CRM) system.

American Fire Protection Group is an equal‑opportunity employer. Qualified minorities, women, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants with American Fire Protection Group and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.