Inside Steel Sales Pro: Grow Key Accounts (Weekdays)

Compass Business Solutions, Inc.; Markham (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Summer hours

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Monday through Friday schedule, no (or

weekends

Job summary

Raco Steel Company, a long-standing, family-owned steel processing and distribution business near Chicago, seeks an Inside Steel Sales Representative to support our VP of Sales. You will grow existing accounts and develop new business with wholesalers and manufacturers, coordinating with finance, production and logistics to fulfill orders.

The role emphasizes relationship-building, outbound prospecting, timely quotations, and performance-based incentives. 25% travel is possible as needed.

Qualifications

• Excellent interpersonal, communication, and customer service skills.
• Self-motivated, highly organized, and able to manage your own time effectively and work autonomously.
• Strong track record of developing long-term relationships.
• Proficient in MS Excel, Word, etc.
• Basic knowledge of Customer Relationship Management software (CRM).
• At least 5 years of experience in the Steel Industry.
• Some travel up to 25%.

Responsibilities

• Manage and expand the company’s existing accounts, consistently prospecting, identifying, and developing new business opportunities by following up regularly over the phone, with emails, and visits.
• Represent the company in a positive and professional manner and actively focus on building strong professional relationships with our customers throughout the sales process.
• Respond promptly to inbound new sales leads and quote our products and services capabilities to existing and potential new customers in a timely manner.
• Oversee and ensure successful fulfillment of orders, working closely with finance, production, and logistics.
• Interact directly with customers to provide regular status updates and fulfill service needs.
• Understand customer needs and processes, coordinate the timely shipping of our products, and oversee the customer feedback process to improve customer service and satisfaction levels.
• Manage customer claims promptly, up to and including satisfactory resolution of their claims. Resolve objections in a favorable manner to close a sale and/or position Raco to receive new sales opportunities in the future.

Skills

Interpersonal skills

Customer service

Time management

Relationship building

Autonomy

Organizational skills

Attention to detail

Tools

MS Excel

MS Word

CRM

Job description

Raco Steel Company, a long-standing, family-owned steel processing and distribution business near Chicago, seeks an Inside Steel Sales Representative to support our VP of Sales. You will grow existing accounts and develop new business with wholesalers and manufacturers, coordinating with finance, production and logistics to fulfill orders.

The role emphasizes relationship-building, outbound prospecting, timely quotations, and performance-based incentives. 25% travel is possible as needed.