Strategic Inside Sales & Key Accounts Leader

State Steel Supply Co.; Sioux Falls (SD); On-site; USD 60,000 - 90,000; Full time

Job summary

State Steel Supply Co. is seeking an Inside Account Manager to generate revenue and gross margin by building and maintaining a strong customer base. You will use relationship-based selling to meet steel needs, manage orders, and keep customers informed throughout the sales process.

The role emphasizes order entry, tracking, and problem resolution, with a focus on ownership and proactive service. Collaboration with teammates and external managers is required.

Qualifications

• Bachelor’s degree in business administration or related discipline, or equivalent work experience.
• Strong relationship-building and customer-service orientation.
• Ability to price and negotiate to maximize revenue and margins.
• Experience managing customer needs and order flow end-to-end.
• Proactive, detail-oriented, and capable of cross-functional teamwork.

Responsibilities

• Build customer relationships with new and existing accounts to maximize territory growth.
• Understand each customer’s needs and fulfill expectations for quality, delivery, and paperwork.
• Exhibit problem-solving skills to uncover client solutions.
• Price inquiries to maximize revenues while minimizing costs.
• Understand ROIC and align decisions with company goals.
• Develop deep knowledge of steel products and services offered by State Steel.
• Engage Outside Account Managers and sales management on significant inquiries.
• Monitor territory goals and overall company performance regularly.
• Provide feedback on market conditions within the territory.
• Collaborate with teammates within and outside the Sales Dept.
• Assist other account managers with daily activities when needed.

Skills

Relationship selling

Pricing & negotiation

Order entry

Order tracking

Problem resolution

Customer relationship mgmt

Communication skills

Proactiveness

Team collaboration

Understanding supply and demand

Education

Bachelor’s degree in Business Administration or related discipline

Tools

Salesforce

SAP (coming)

Microsoft Office

Job description

State Steel Supply Co. is seeking an Inside Account Manager to generate revenue and gross margin by building and maintaining a strong customer base. You will use relationship-based selling to meet steel needs, manage orders, and keep customers informed throughout the sales process.

The role emphasizes order entry, tracking, and problem resolution, with a focus on ownership and proactive service. Collaboration with teammates and external managers is required.