Inside Services Account Manager: Renewals & Growth

Openkrill; United States; Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

WFH Options

Paid Time Off

Paid Holidays

401(k) Matching

Employee Stock Purchase Plan

Adoption Assistance

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Life Insurance

Disability Insurance

Job summary

Extreme Networks is seeking an Inside Services Inside Account Manager (SIAM) to drive service revenue across a defined territory. You will quote expiring contracts 90 days in advance and manage renewals, subscriptions, and professional services where applicable.

You will work with partners to cross-sell and upsell, create quotes, forecast performance, and maintain Salesforce.com records. A base compensation range and commission structure are offered with comprehensive benefits.

Qualifications

• 2+ years in Inside Sales required.
• Strong telephone communications skills.
• Desire to grow your career in Service Sales using consultative techniques.
• Experience with Salesforce.com required.
• Strong Excel skills; ability to work in a fast-paced team.

Responsibilities

• Quote and upsell into a specified region/territory.
• Meet monthly/quarterly/annual quotas for the territory.
• Forecast on a weekly/monthly/quarterly basis.
• Collaborate with Partners to cross-sell and upsell services.
• Create proactive and reactive quotes; handle pricing requests; verify serials and RMAs.

Skills

Inside Sales

Telephone skills

Growth mindset

Team collaboration

Communication (verbal & written)

Travel readiness

Salesforce.com

Excel

Education

College Degree

Tools

Salesforce

Microsoft Excel

Job description

Extreme Networks is seeking an Inside Services Inside Account Manager (SIAM) to drive service revenue across a defined territory. You will quote expiring contracts 90 days in advance and manage renewals, subscriptions, and professional services where applicable.

You will work with partners to cross-sell and upsell, create quotes, forecast performance, and maintain Salesforce.com records. A base compensation range and commission structure are offered with comprehensive benefits.