Inside Sales/Warehouse specialist (7407)

ABC Supply; Pico Rivera (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with generous company match

Employee assistance program

Disability insurance

Life insurance

Flexible spending

Paid vacation

Paid sick days

Paid holidays

Immediate vesting

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers with building material purchases and deliver superior service and product expertise on every interaction.

The role involves developing solutions with customers, explaining product features, building relationships, coordinating deliveries, and supporting branch sales and merchandising strategies. A positive, team-oriented attitude and basic computer skills are required.

Qualifications

• 1-2 years' experience with interior building products is preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Detail and service oriented.
• Experience in Exterior Stucco/Eifs systems is preferred.

Responsibilities

• Assisting customers in developing L&W solutions to meet their needs.
• Discussing features and benefits of products and services.
• Establishing rapport with new customers and nurturing relationships with long term customers.
• Soliciting feedback from customers on products and services.
• Coordinating delivery requests to ensure efficiency and customer satisfaction.
• Assisting in the development of branch sales plan and strategy.
• Assisting in the design and execution of merchandising strategy.
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job.
• Answering incoming phone calls and emails to assist customers in a timely manner.
• Accepting payment and applying it to the appropriate customer account.
• Arranging with the warehouse for customer product pickup.
• Reordering products to keep the store and warehouse shelves well stocked.
• Addressing and resolving service concerns, should they arise.

Skills

Excellent communication

Interpersonal skills

Team player

Time management

Basic computer skills

Tools

Forklift operation training

Automated tint equipment training

Job description

ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:Assisting customers in developing L&W solutions to meet their needsDiscussing features and benefits of products and servicesEstablishing rapport with new customers and nurturing relationships with long term customersSoliciting feedback from customers on products and servicesCoordinating delivery requests to ensure efficiency and customer satisfactionAssisting in the development of branch sales plan and strategyAssisting in the design and execution of merchandising strategyDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountArranging with the warehouse for customer product pickupReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseTraining on forklift for warehouse asisstanceTraining for automated tint equipment for dryvit systemSpecific qualifications include:1-2 years' experience with interior building products is preferredExcellent communication and interpersonal skillsSolid time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service orientedExpierence in Exterior Stucco/Eifs systems is preferredBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysPay Rate Information :$21–26/hr. Based on experience and qualifications.Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.We are an equal opportunity employer and do not discriminate on the basis of any protected characteristic under applicable law, including the California Fair Employment and Housing Act. We will consider qualified applicants with a criminal history (arrests and convictions) pursuant to the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance .