Inside Sales / Backup Delivery Services Manager (7348)

ABC Supply; Dayton (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation

Paid holidays

Disability insurance

Life insurance

Flex spending

Job summary

ABC Supply Interiors in Dayton, OH is seeking an Inside Sales Associate to help customers select building materials and finalize sales. You will provide product expertise, discuss features, and build rapport with customers. You will coordinate deliveries, support merchandising, and contribute to branch sales plans.

A positive attitude, strong communication, and basic computer skills are essential. Join a team that values service excellence and offers comprehensive benefits such as health

Qualifications

• 1-2 years' experience with interior building products preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills; positive attitude and team player.
• Previous route scheduling or dispatch experience a plus.

Responsibilities

• Assist customers in developing ABC Supply Interiors solutions to meet their needs.
• Discuss features and benefits of products and services.
• Coordinate delivery requests to ensure efficiency and customer satisfaction.
• Answer incoming calls and emails to assist customers promptly.
• Assist in merchandising strategy and branch sales planning.

Skills

Customer service

Communication

Interpersonal skills

Time management

Basic computer skills

DOT knowledge

Job description

ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:Assisting customers in developing ABC Supply Interiors solutions to meet their needsDiscussing features and benefits of products and servicesEstablishing rapport with new customers and nurturing relationships with long term customersSoliciting feedback from customers on products and servicesCoordinating delivery requests to ensure efficiency and customer satisfactionAssisting in the development of branch sales plan and strategyAssisting in the design and execution of merchandising strategyDetermining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each jobAnswering incoming phone calls and emails to assist customers in a timely mannerAccepting payment and applying it to the appropriate customer accountArranging with the warehouse for customer product pickupReordering products to keep the store and warehouse shelves well stockedAddressing and resolving service concerns, should they ariseSpecific qualifications include:1-2 years' experience with interior building products is preferredExcellent communication and interpersonal skillsSolid time management and prioritization skillsBasic computer skillsPositive attitude and team playerDetail and service orientedPrevious route scheduling is preferredPrevious dispatch experience is preferredMechanical aptitude and knowledge of DOT is a plusBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysEqual Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.