Inside Sales & Technical B2B Specialist

DRT Metal Packaging; Dayton (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) program beginning Day 1

Professional development and product培训

Job summary

DRT Metal Packaging is seeking a driven Inside Sales & Account Development Specialist to grow customer relationships and uncover opportunities across parts, service, upgrades, training, and capital equipment. This role is not order-taking; you will consult with customers to understand their equipment, challenges, and business goals to develop value-driven solutions.

You will partner with Engineering, Service, Operations, and Supply Chain to expand revenue, manage opportunities from lead to

Qualifications

• 3+ years of experience in Inside Sales, B2B Sales, Account Management, Customer Success, or Sales Support.
• Strong communication, relationship-building, and organizational skills.
• Experience with CRM and/or ERP systems.
• Ability to manage multiple opportunities and priorities.

Responsibilities

• Expand customer spend through consultative selling and account development.
• Identify opportunities within existing accounts and new applications.
• Support strategic account growth initiatives.
• Manage opportunities from lead to close.
• Drive quotation follow-up and customer engagement.
• Maintain a healthy, accurate pipeline and forecast.
• Develop quotations, proposals, and solutions.
• Partner with Engineering, Service, Operations, and Supply Chain.
• Become a trusted advisor to manufacturing and industrial customers.
• Deliver responsive support and proactive communication.

Skills

Inside Sales

B2B Sales

Account Management

Customer Success

Sales Support

Tools

CRM

ERP

Job description

DRT is seeking a driven, relationship-focused Inside Sales & Account Development Specialist who combines strong commercial instincts with technical aptitude to grow customer relationships and uncover new opportunities across Parts, Service, Technical Solutions, Upgrades, Training, and Capital Equipment.

This is not an order-taking role. You'll partner with customers to understand their equipment, operational challenges, and business goals, then develop solutions that create value and drive revenue.

Why Join DRT?

• Clear path into Account Management and Outside Sales
• Exposure to customers, technology, and commercial strategy
• Professional development and product training
• Cross-functional collaboration with Engineering and Operations
• Opportunity to directly influence customer growth and company success
• Comprehensive benefits and 401(k) program beginning Day #1

What You'll Own

Commercial Growth

• Expand customer spend through consultative selling and account development.
• Identify opportunities within existing accounts and new applications.
• Support strategic account growth initiatives.

Opportunity Management

• Manage opportunities from lead to close.
• Drive quotation follow-up and customer engagement.
• Maintain a healthy, accurate pipeline and forecast.

Technical Sales Support

• Develop quotations, proposals, and solutions.
• Partner with Engineering, Service, Operations, and Supply Chain.
• Recommend value-added services, upgrades, and equipment improvements.

Customer Success

• Become a trusted advisor to manufacturing and industrial customers.
• Deliver responsive support and proactive communication.
• Strengthen long-term customer retention and recurring revenue.

What We're Looking For

Required

• 3+ years of experience in Inside Sales, B2B Sales, Account Management, Customer Success, or Sales Support.
• Strong communication, relationship-building, and organizational skills.
• Experience with CRM and/or ERP systems.
• Ability to manage multiple opportunities and priorities.

Preferred

• Industrial machinery, manufacturing equipment, automation, engineered products, or capital equipment.
• Technical proposals, aftermarket parts & service, or lifecycle account management.
• Power BI, commercial analytics, or advanced Excel.

Preferred Technical Experience

• Industrial Machinery
• Manufacturing Equipment
• Automation Systems
• Engineered Products
• Equipment OEMs
• Technical Distribution
• Capital Equipment Sales
• Aftermarket Parts & Service
• Technical Quotations
• Preventive Maintenance Programs
• Installed-Base or Lifecycle Account Management
• Power BI, Commercial Analytics, or Advanced Excel

Ideal Candidate

You are commercially curious, technically minded, and proactive. You look beyond the immediate customer request to understand operational challenges, identify broader opportunities, and deliver solutions that create value for customers while driving business growth.

Relevant Experience

• Technical Sales Representative
• Account Manager
• Business Development Representative
• Sales Development Representative
• Customer Success Manager
• Commercial Support Specialist
• Industrial Sales Representative
• Manufacturing Sales Representative
• Engineering Sales Representative
• Sales Operations Coordinator
• Customer Support Specialist

Keyword: Inside Sales Representative, Technical Sales, B2B Sales, Account Development, Account Management, Customer Success, Business Development, Industrial Sales, Manufacturing Sales, Engineering Sales, Capital Equipment Sales, Aftermarket Sales, Sales Support, Commercial Operations, Relationship Management, Consultative Selling, Pipeline Management, Proposal Development, Revenue Growth, Cross-Selling, Upselling, CRM, ERP, Technical Quotations, Customer Retention, Strategic Account Development, Lifecycle Account Management, Industrial Equipment, Manufacturing Equipment, Automation Systems, Engineered Products, Aftermarket Parts & Service, Technical Solutions, Customer Relationship Management, Opportunity Management, Sales Forecasting, Quotation Management, Account Growth, Technical Sales Support, Equipment OEM, Recurring Revenue, Service Programs, Capital Equipment,