Inside Sales Team Lead NYC

S&P Global; New York (NY); Hybrid; USD 120,000 - 135,000; Full time

Benefits offered by this job

Annual incentive plan

Job summary

S&P Global Dow Jones Indices in New York seeks a Group Lead for Inside Sales to coach and develop a high-performing commercial-support team, align with Client Coverage, and drive pipeline discipline and data quality.

You will lead process improvements, partner across functions, manage stakeholder expectations, and ensure Salesforce discipline while enabling scale. The role requires in-office presence at least 2 days per week.

Qualifications

• 2+ years of experience in people management leading teams.
• 3+ years in the financial services industry or related field.
• Ability to deliver high-quality work and meet deadlines.
• Strong organizational skills to manage competing priorities.
• Data analysis to identify trends and translate insights.
• Experience with Salesforce or similar CRM platforms.

Responsibilities

• Lead, coach, and develop a high-performing team of commercial support professionals.
• Drive operational excellence by ensuring consistent execution of sales support processes, policies, and controls.
• Enhance commercial effectiveness and revenue enablement by partnering with Client Coverage and cross-functional stakeholders.
• Lead continuous improvement and change initiatives, translating insights into actionable improvements.
• Build and maintain strong relationships with internal and external stakeholders; escalate complex cross-functional issues.
• All employees are required to work from the office a minimum of 2 days per week.

Skills

People management

Sales operations

Data analysis

CRM knowledge

Stakeholder management

Tools

Salesforce

Job description

S&P Global Dow Jones Indices in New York seeks a Group Lead for Inside Sales to coach and develop a high-performing commercial-support team, align with Client Coverage, and drive pipeline discipline and data quality.

You will lead process improvements, partner across functions, manage stakeholder expectations, and ensure Salesforce discipline while enabling scale. The role requires in-office presence at least 2 days per week.