Inside Sales Team Lead - Growth, Coaching & Appointments

Baths R Us

Medina (OH)

On-site

USD 50,000 - 65,000

Full time

13 days ago
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Baths R Us in Medina, OH seeks an Assistant Inside Sales Manager to support our Inside Sales team and lead when the Inside Sales Manager is unavailable. You will confirm and qualify appointments, handle cancellations, and coach team members to improve performance.

The role requires strong phone skills, a sales mindset, and the ability to work in a fast-paced environment, with experience in inside sales or call centers preferred. Home improvement experience is a plus.

Qualifications

  • Inside sales, call center, appointment-setting experience required.
  • Leadership or coaching experience preferred.
  • Strong phone and communication skills are essential.

Responsibilities

  • Confirm and qualify scheduled customer appointments.
  • Review appointments for accuracy and ensure they meet qualification standards.
  • Handle cancellations with objection-handling to retain or reschedule.
  • Make inbound and outbound calls to set new appointments.
  • Coach and support Inside Sales team members.
  • Monitor appointment quality, call activity, and team performance.
  • Assist with customer escalations and difficult calls.
  • Ensure teams follow scripts, processes, and expectations.
  • Provide leadership when the Inside Sales Manager is unavailable.
  • Document customer conversations and appointment outcomes.
  • Drive confirmation rates, retention, setting, and overall team performance.

Skills

Inside sales
Leadership
Communication

Job description

Baths R Us in Medina, OH seeks an Assistant Inside Sales Manager to support our Inside Sales team and lead when the Inside Sales Manager is unavailable. You will confirm and qualify appointments, handle cancellations, and coach team members to improve performance.

The role requires strong phone skills, a sales mindset, and the ability to work in a fast-paced environment, with experience in inside sales or call centers preferred. Home improvement experience is a plus.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Assistant Inside Sales Manager
Assistant Inside Sales Manager

Baths R Us • Medina (OH)

On-site
USD 50,000 - 65,000
Inside Sales Manager - High-Impact Call Center
Inside Sales Manager - High-Impact Call Center

Clearwater Shower Bath • Clearwater (FL)

On-site
USD 58,000 - 65,000
Health insurance
Growth opportunities
Selling Sales Manager
Selling Sales Manager

Bath Concepts Independent Dealers • Las Vegas (NV)

On-site
USD 90,000 - 130,000
Selling Sales Manager
Selling Sales Manager

Bath Concepts Independent Dealers • Spokane (WA)

On-site
USD 70,000 - 90,000
Selling Sales Manager
Selling Sales Manager

BCI Acrylic Inc. • Las Vegas (NV)

On-site
USD 80,000 - 130,000
Sales Manager
Sales Manager

Luxury Bath Technologies • Bothell (WA)

On-site
USD 70,000 - 100,000
Consistent lead flow
High-value products
Growth-focused organization
Sales Manager
Sales Manager

Luxury Bath • Bothell (WA)

On-site
USD 90,000 - 130,000
Consistent lead flow
High-value products
Performance rewards
In-Home Bath Sales Pro — Pre-Scheduled Appointments
In-Home Bath Sales Pro — Pre-Scheduled Appointments

Internetwork Expert • Cleveland (OH)

On-site
USD 150,000 - 300,000
Flexible scheduling
Comprehensive sales training
Exciting work environment
Inside Sales & Appointment Scheduler
Inside Sales & Appointment Scheduler

Bath Fitter (Charlotte, NC) • Miami (FL)

On-site
USD 38,000 - 70,000
Inside Sales Representative
Inside Sales Representative

Bath Fitter Franchising, Inc. • Miami (FL)

On-site
USD 36,000 - 60,000