Inside Sales Team Lead

Flow Control Group; Lincoln (RI); On-site; USD 85,000 - 95,000; Full time

Job summary

Flow Control Group is seeking a dynamic Inside Sales Lead to drive customer engagement and revenue growth while managing the inside sales team. The role requires a blend of leadership and hands-on sales skills, ideal for candidates with a strong industrial sales background. Responsibilities include mentoring team members, resolving complex sales inquiries, and collaborating across departments to enhance customer service.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid maternity leave

Paid paternity leave

Qualifications

• 5+ years in inside sales, with 2+ years in leadership.
• Experience in industrial or manufacturing preferred.
• Ability to analyze sales data.

Responsibilities

• Lead and manage the inside sales team to achieve targets.
• Develop and implement sales strategies for customer acquisition.
• Oversee CRM usage for accurate sales tracking.

Skills

Leadership

Communication

Interpersonal Skills

Sales Analysis

Education

Bachelor’s degree in Business, Engineering, or related field

Tools

CRM systems

Microsoft Office Suite

Job description

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Senior Recruiting Manager @ Flow Control Group | Recruitment, Talent Acquisition

Summary

We are seeking a dynamic and experienced Inside Sales Lead to oversee and support the inside sales team while driving customer engagement and revenue growth. This role combines team leadership with hands-on sales responsibilities, making it ideal for a results-driven professional with a strong background in industrial sales and team management.

Key Responsibilities

• Lead, mentor, and manage the inside sales team to achieve individual and team sales targets.
• Serve as the primary escalation point for customer inquiries and complex sales issues.
• Develop and implement sales strategies to improve customer acquisition and retention.
• Monitor team performance, provide coaching, and conduct regular performance reviews.
• Collaborate with cross-functional teams including engineering, operations, and field sales to ensure seamless customer service.
• Oversee the preparation of quotes, proposals, and order processing.
• Maintain and optimize CRM usage across the team to ensure accurate sales tracking and reporting.
• Identify training needs and facilitate ongoing development for the inside sales team.

Requirements

• Bachelor’s degree in Business, Engineering, or a related field (or equivalent experience).
• 5+ years of experience in inside sales, with at least 2 years in a leadership or supervisory role.
• Experience in industrial, manufacturing, or technical product sales preferred.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Ability to analyze sales data and make strategic decisions.
• Knowledge of industrial components is a plus.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service and Sales

Industries

Industrial Machinery Manufacturing

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Inferred from the description for this job

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance
• Paid maternity leave
• Paid paternity leave

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