Inside Sales Support Specialist (CRM & Quotes)

Structured Communication Systems; Oregon (WI); On-site; USD 29,825 - 43,050; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Training and certifications

Job summary

A leading support services firm in Clackamas, Oregon is seeking an Inside Support Specialist to enhance the efficiency of the outside sales team. The role involves coordinating customer requirements, handling quotations, and maintaining the CRM system. Ideal candidates will have a high school diploma, several years in a customer service role, and experience with CRM tools like Salesforce. Competitive hourly compensation is offered, along with a supportive benefits package.

Qualifications

• High school diploma or equivalent, or five years related experience in customer service.
• Experience with CRM tools like Salesforce is preferred.
• Strong analytical and presentation skills.

Responsibilities

• Gather customer requirements and create quotations.
• Coordinate events, calls, e-mails, and appointments for Account Executives.
• Manage the complete Purchase Order life cycle.
• Monitor order progress and resolve customer issues.

Skills

Customer service orientation

Detail-oriented

Excellent communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Salesforce

Job description

A leading support services firm in Clackamas, Oregon is seeking an Inside Support Specialist to enhance the efficiency of the outside sales team. The role involves coordinating customer requirements, handling quotations, and maintaining the CRM system. Ideal candidates will have a high school diploma, several years in a customer service role, and experience with CRM tools like Salesforce. Competitive hourly compensation is offered, along with a supportive benefits package.