Inside Sales Representative

Power Utility Products Company, Inc. (PUPCO); Charlotte (NC); Presencial; USD 42.000 - 70.000; Jornada completa

Descripción de la vacante

Power Utility Products Company, Inc. (PUPCO) seeks an Inside Sales Representative to be the first point of contact for customers and prospects.

You will drive revenue through proactive outreach, relationship-building, and solution-selling, qualifying leads and managing the sales pipeline within the CRM. You will collaborate with the field sales team to prepare quotes, proposals, and supporting materials, aiming to meet or exceed monthly revenue targets while reducing churn.

Formación

• Associate-level degree or relevant experience.
• Strong communication skills, both verbal and written.
• Proven ability to qualify leads and manage a sales pipeline.
• Ability to present technical products and services clearly.
• Experience with CRM and quoting processes.
• Self-motivated with resilience in a quota-driven environment.

Responsabilidades

• Make outbound calls and send personalized emails to qualified leads.
• Enter quotes, update the Book of Business, and manage churn.
• Respond promptly to inbound inquiries.
• Prepare and send proposals, quotes, and sales materials.
• Meet or exceed monthly revenue and churn targets.
• Identify opportunities for expansion within existing accounts.
• Continuously refine tactics based on performance metrics.
• Other duties as assigned.

Conocimientos

Outbound calls

Email outreach

Verbal communication

Written communication

Negotiation

Time management

Customer focus

Product knowledge

Tech savvy

Organization

Educación

Associate-level degree or relevant experience

Herramientas

NetSuite ERP

MS Word

Excel

PowerPoint

MS Teams

Zoom

Descripción del empleo

The Inside Sales Representative serves as the initial point of contact for prospective and existing customers assigned to the sales support team. This role is responsible for driving revenue growth through proactive outreach, relationship-building, and solution-selling. Key responsibilities include qualifying leads, managing sales pipelines within the CRM, preparing quotes, and collaborating closely with the field sales team to achieve and exceed sales targets.

Responsibilities

• Make outbound calls and send personalized emails to qualified leads
• Enter quotes, update the "Book of Business", and manage "Churn"
• Respond promptly to inbound inquiries
• Prepare and send proposals, quotes, and supporting sales materials
• Meet or exceed monthly revenue and churn targets
• Identify opportunities for expansion within existing accounts
• Continuously refine tactics based on performance metrics
• Other duties as assigned

Qualifications

• Associate-level degree or relevant experience

Required Skills

• Effective communication and people skills
• Excellent verbal and written communication skills
• Strong persuasion and negotiation abilities
• Ability to learn and present technical products and services
• Demonstrated ability to solve problems and effectively manage time
• Competitive drive with a desire to optimize levels of customer satisfaction
• Comfortable with technology. Proficient in MS Word, Excel, PowerPoint, Teams, etc.
• Experience with ERP systems, preferably NetSuite
• Comfort with web conferencing tools (e.g., Zoom, Microsoft Teams)
• Self-motivated, goal-oriented, and resilient under rejection
• Strong organizational skills with attention to detail

Working Conditions

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times