Inside Sales Support Specialist

Toyota Material Handling Midsouth; Tennessee; On-site; USD 42,000 - 62,000; Full time

Job summary

Toyota Material Handling Midsouth is seeking an Inside Sales Support Specialist to back the sales team with timely vendor coordination, pricing research, quote development, and opportunity management. This role acts as a vital liaison between vendors, suppliers, and the sales organization to drive revenue through accurate, professional sales support.

The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment where urgency and clear communication are

Qualifications

• Associate degree or equivalent work experience preferred.
• 2+ years in sales support, inside sales, or related function.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Ability to manage multiple priorities in fast-paced environments.
• Attention to detail and accuracy.

Responsibilities

• Partner with outside sales to support opportunities from inquiry through proposal submission.
• Gather information, prepare quotations, and develop customer solutions.
• Prioritize requests and maintain urgency and responsiveness.
• Track open opportunities and follow up on outstanding items.
• Serve as primary contact for vendors regarding pricing, availability, lead times, and specs.
• Request and obtain vendor quotations for customer opportunities.
• Coordinate with vendors to resolve pricing discrepancies and delivery concerns.
• Assist with bid preparation, project tracking, and special sales initiatives.
• Maintain detailed records of communications, quotations, and project documents.
• Provide professional communication with internal and external stakeholders.

Skills

Organizational skills

Multitasking

Excellent verbal and written comms

Attention to detail

CRM experience

Microsoft Office proficiency

Education

Associate degree or equivalent

Tools

Microsoft Office Suite

CRM systems

ERP software

Job description

This position can be located in Nashville, Knoxville, Huntsville, or Chattanooga, TN

The Inside Sales Support Specialist plays a critical role in supporting the sales team by providing timely vendor coordination, pricing research, quote development, and opportunity management. This position serves as a key liaison between vendors, suppliers, and the sales organization, ensuring rapid response to customer opportunities and helping drive revenue growth through accurate, professional, and efficient sales support.

The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment where urgency, communication, and problem-solving are essential.

• Partner closely with outside sales representatives to support customer opportunities from initial inquiry through proposal submission.
• Assist sales personnel in gathering information, preparing quotations, and developing customer solutions.
• Prioritize and manage multiple requests while maintaining a sense of urgency and responsiveness.
• Track open opportunities and proactively follow up on outstanding items to ensure timely completion.
• Serve as a primary point of contact for vendors and suppliers regarding pricing, availability, lead times, and product specifications.
• Request and obtain vendor quotations for customer opportunities.
• Build and maintain strong working relationships with manufacturers, suppliers, and distributor partners.
• Coordinate with vendors to resolve pricing discrepancies, delivery concerns, and product-related questions.

Research & Quotation Development

• Research products, applications, specifications, and competitive offerings to support customer requirements.
• Analyze vendor proposals and pricing to identify the most competitive solutions.
• Prepare accurate customer quotations, proposals, and supporting documentation.
• Verify pricing, margins, and contractual requirements before submission.

Opportunity & Project Coordination

• Support the sales team in managing opportunities through CRM and other business systems.
• Maintain detailed records of vendor communications, quotations, and project documentation.
• Coordinate internal resources to ensure customer requests are addressed promptly and accurately.
• Assist with bid preparation, project tracking, and special sales initiatives.

Customer Service & Communication

• Provide professional and timely communication with internal and external stakeholders.
• Respond to customer inquiries when requested by the sales team.
• Help ensure a positive customer experience by supporting rapid response times and accurate information delivery.
• Escalate critical issues and opportunities to the appropriate sales personnel.

Skills, experience, and education needed to perform the job

Required:

• Associate degree or equivalent work experience preferred.
• 2+ years of experience in sales support, inside sales, customer service, purchasing, or a related business function.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Microsoft Teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.

Preferred:

• Experience working with vendors, distributors, or manufacturers.
• Experience preparing quotations, proposals, or bid documents.
• Knowledge of CRM systems and ERP/business management software.
• Background in industrial equipment, material handling, construction, manufacturing, or B2B sales environments.