Inside Sales Support Specialist

°element Designs; Fort Mill (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

°element Designs in Fort Mill, SC is seeking a motivated Customer Support Team Member to help customers with quotes, product selections, and order processing from inquiry to delivery. You will work in a fast-paced environment and coordinate with production and logistics to ensure accurate and timely service.

The role requires clear written and verbal communication, CRM experience, and the ability to manage multiple tasks while maintaining high customer satisfaction.

Qualifications

• Proven experience in inside sales, customer support, or a similar role (manufacturing or construction preferred).
• Strong written and verbal communication skills.
• CRM software and MS Office proficiency required.

Responsibilities

• Respond to inbound sales inquiries and provide quotes for custom aluminum doors and related products.
• Guide product selections and assist with order placement and delivery timelines.
• Follow up on leads and proposals to close sales and drive revenue.
• Collaborate with production, logistics, and management to meet customer requirements.

Skills

Inside sales experience

Strong communication skills

CRM software familiarity

Microsoft Office proficiency

Independent worker

Job description

°element Designs in Fort Mill, SC is seeking a motivated Customer Support Team Member to help customers with quotes, product selections, and order processing from inquiry to delivery. You will work in a fast-paced environment and coordinate with production and logistics to ensure accurate and timely service.

The role requires clear written and verbal communication, CRM experience, and the ability to manage multiple tasks while maintaining high customer satisfaction.