Administrative Assistant – Sales

FLOW SYSTEMS Inc.; Berthoud (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

FLOW SYSTEMS Inc. is seeking an Administrative Assistant in the Sales Department to provide comprehensive support, manage communications, and help keep operations running smoothly.

You will prepare documents using Microsoft Office, maintain CRM records, schedule meetings, and coordinate with operations, engineering, and customer service to ensure excellent service. A high school diploma is required, with 1–3 years in admin support preferred in a sales environment; familiarity with CRM tools and

Qualifications

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred.
• Experience: 1–3 years of experience in administrative support, preferably within a sales department.
• Skills: Proficiency in Microsoft Office Suite; strong verbal and written communication; organizational, time-management and CRM familiarity.

Responsibilities

• Handle incoming calls, emails, and other communications from customers.
• Schedule and confirm appointments, meetings, and calls between team members and clients.
• Provide customers with product and service information and follow up on inquiries.
• Prepare documents and reports using Microsoft Office Suite (Outlook, Word, Excel).
• Maintain and update customer databases and CRM systems with accurate information.
• Liaise with operations, engineering and customer service to facilitate communication and coordination.

Skills

Communication skills

Organizational skills

Multitasking

Attention to detail

Customer service

Team player

Problem-solving

Education

High school diploma or equivalent

Associate degree preferred

Bachelor’s degree preferred

Tools

Microsoft Office Suite (Outlook, Word, Excel)

CRM software

Job description

The Administrative Assistant in the Sales Department is responsible for providing comprehensive administrative support to the team, facilitating smooth operations, and ensuring excellent customer service. This role involves handling a variety of administrative tasks, managing customer interactions, preparing documents, and assisting with the coordination of activities.

Key Responsibilities:

• Customer Communication:
• Manage incoming calls, emails, and other communications from customers.
• Schedule and confirm appointments, meetings, and calls between team members and clients.
• Provide customers with product and service information and follow up on inquiries.
• Assist in the preparation of presentations, reports, proposals, and other related documents using Microsoft Office Suite (Outlook, Word, Excel)
• Maintain and update customer databases and CRM systems with accurate and current information
• Administrative Tasks:
• Organize and maintain files, records, and documentation.
• Perform data entry and ensure the accuracy of data and reports.
• Work closely with the team to provide administrative support and ensure seamless operations.
• Liaise with other departments such as operations, engineering and customer service to facilitate communication and coordination.

Qualifications:

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred.
• Experience: 1-3 years of experience in administrative support, preferably within a sales department.
• Skills:
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Strong verbal and written communication skills.
• Excellent organizational and time management skills.
• Familiarity with CRM software and other sales tools.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail and accuracy.
• Professionalism: Maintain a professional demeanor in all interactions and represent the company positively.
• Customer Service: Provide excellent customer service to internal and external clients.
• Team Player: Work collaboratively with other departments to achieve common goals.
• Problem-Solving: Ability to address and resolve issues efficiently and effectively.

Working Conditions:

• Work Environment: Office setting with occasional travel to attend events or meetings.
• Hours: Full-time position, typically Monday through Friday, with over